CASE STUDY
Keeping Rural Care Alive: Safe In Home’s Partnership With Alora
How One Indiana Agency Survived a Near Shutdown and Rebuilt Billing Stability With Alora
When Indiana restructured its Medicaid waiver program, Safe In Home LLC’s reimbursements slowed enough to threaten the agency’s survival. See how moving to one system for scheduling, EVV, documentation, and billing, backed by Alora’s RCM team, helped Safe In Home stabilize billing and keep serving rural families who would otherwise have no care option.
- ✓ How Safe In Home replaced three disconnected systems with one platform
- ✓ What changed when Alora’s RCM team partnered on EVV and claims
- ✓ The results: 95%+ successful claims reimbursement and no more single point of failure
LIMITED TIME OFFER
Get $1,000 Credit Toward Your Alora Service
For a limited time, new Alora Health customers can earn a one-time $1,000 account credit when they purchase Alora EMR and RCM services. Offer valid for agreements executed through December 31, 2026.
*New customers must purchase both Alora Health SaaS and RCM services together to be eligible for the credit.
Book time with our team to walk through how Alora RCM helps to protect your revenue.
WHY ALORA RCM
When your software and your billing team work as one system, revenue stops breaking downstream.
When scheduling, EVV, documentation, and billing live in separate systems, or separate teams, revenue gets lost in the handoffs. Finance sees the problem only after cash flow has already slowed. Alora RCM pairs the EMR your agency already runs on with an embedded revenue cycle team, so errors get caught at the source instead of after a denial.
EVV errors caught early
Discrepancies get flagged before claim submission, not discovered weeks later after a denial letter arrives.
Days in AR shorten
Cleaner submissions mean faster payments and a more predictable cash flow for your agency.
Denials decrease
Catching upstream errors before submission reduces the volume of claims that come back unpaid.
Real-time authorization alerts
Authorization mismatches are identified the moment they happen, not weeks into a payer dispute.
98% clean claim rate on first pass
Ninety-eight percent of claims go out clean the first time, which means fewer rejections, less rework, and faster payment.
Finance and operations aligned
Instead of reacting to problems after cash slows, your team can see and prevent them at the source.
Alora Health, a LivTech company.
View full promotional terms
Alora Health $1,000 Promotional Credit. Promotional Period: this one-time offer applies to qualifying agreements executed between October 28, 2026, and December 31, 2026, inclusive. Eligibility: (1) Existing SaaS customers who execute an agreement to add Alora Health RCM services during the Promotional Period earn the credit after completing three consecutive months of paid RCM services. (2) New customers who execute an agreement or agreements to purchase both Alora Health SaaS and RCM services together
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