Faster Training, Better Care: How Med1Care Streamlined Nurse Onboarding and Enhanced Growth with Alora Home Health Software
Med1Care, a top-rated, multi-location provider of Home Health Care and Medical Staffing services in Ohio, has been redefining patient care with a five-star rating and national recognition on Newsweek’s 2026 America’s Best Home Health Agencies list. By partnering with Alora Home Health Software, Med1Care has transformed how quickly its nurses become comfortable with new technology, reduced onboarding time, and supported continued growth across its Toledo, Lambertville, Findlay, and Holland branches.
The Challenge
As Med1Care grew its client base and expanded its services, leadership recognized that rapid onboarding and training of new nursing staff was essential to maintaining quality care. Navigating complex EVV requirements in Ohio, ensuring regulatory compliance, and reducing documentation burdens presented additional challenges. With many EMR platforms being cumbersome and time-consuming, Med1Care needed a solution that was both powerful and simple for staff to learn.
The Solution: Alora Home Health Software
According to Katie Christner, Director of Nursing & Operations, Alora’s customer service, onboarding support, and responsiveness to feedback set it apart from competitors. The platform evolved alongside Med1Care’s growth, continuously implementing new features and enhancements to meet the agency’s changing needs.
Implementation and Experience
From the start, Alora’s intuitive design simplified training for nurses, therapists, and administrative staff. Processes that were often time-consuming in other EMRs became straightforward in Alora. Staff consistently reported that Alora was the easiest system they had ever used—and one of the quickest to learn. Within the first two years, Med1Care explored other systems but chose to remain with Alora due to its unparalleled support and collaborative approach.
“From the field nurses to the therapists to our management staff, processes that were time-consuming and cumbersome in other systems are simple and straightforward in Alora. Our staff repeatedly tells us Alora is the easiest system they’ve ever used, and it’s made training new nurses significantly faster. Alora listens to our needs and delivers solutions that help us grow.”
— Katie Christner, Director of Nursing & Operations, Med1Care
Results and Impact
Since adopting Alora, Med1Care has achieved significant operational gains.
- Training time for new staff was reduced by an estimated 30% compared to national averages.
- Over 90% of nursing staff reported that Alora was the easiest system they had ever used.
- EVV compliance became seamless, and documentation for surveys was simplified, eliminating issues during regulatory reviews.
Katie Christner emphasizes that Alora’s customer support has been a key factor in Med1Care’s success. Alora’s rapid responses, personal touch, and commitment to implementing client feedback continue to support Med1Care’s growth. Looking ahead, the agency is eager to leverage Alora’s new AI integrations to further enhance operations.
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Paperless workflow.
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EVV is integrated into your agency’s workflow, with live monitoring of visits and alerts for delays.
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