Hospice care is a distinct form of care. So the software should be distinct, too.
Alora’s hospice software is designed specifically to support agencies providing this specialized form of care — whether at home or in a facility. It was developed with the input of hospice agency professionals and refined through years of serving hospice care businesses.
Here’s what distinguishes Alora’s hospice software:
- Built-in scheduling and reminders for interdisciplinary teams (IDTs)
- Uniquely tailored for hospice service billing, including per diem tracking and Medicare reimbursement
- Documentation capability that reflects all aspects of hospice care
- Optimized for all devices, including smartphones
- Support for multiple offices or business lines within one system
Navigate up/down this page to explore how Alora software benefits your hospice agency.
FRONT-LINE HOSPICE CARE
HOSPICE AGENCY MANAGEMENT
Front-Line Hospice Care
Here’s what we provide your team in any hospice care setting:
Mobile-ready. When using Alora, any member of your team can access the software on tablets and smartphones as well as a computer. All information is safely stored in the cloud.
Clinical documentation. Every aspect of the care you provide is documented. That includes assessment, evaluation, notes, verbal orders and more — whether performed by skilled nurses, aides, social workers, or spiritual / volunteer / interdisciplinary team members. Alora also gives your team the ability to create a plan of care based on assessments and notes based on the plan of care.
Medication profile and administration, with interaction checking. Your clinicians enter and maintain information on patient medications – and the software automatically checks for drug-to-drug interactions and drug-allergy reactions. Alora also generates logs on medication administration and materials to educate patients and families on hospice care.
Electronic signature capture. Care providers, case managers, physicians and patients can electronically sign documentations – including the interdisciplinary care plan – using their finger or mouse. Captured signatures are embedded into clinical documents. Alora provides tracking options to ensure that documents are appropriately signed.
Other capabilities. A medical director working remotely can digitally sign off on the IDT plan later…. team members can enter and access notes on shift visits, missed visits and supervisory visits … and much more.
Hospice Agency Management
Alora’s tools give you complete control of all hospice care activity. Your agency will run better – and you’ll be happier with its performance.
Patient information tracking. Alora hospice software tracks all patient information relating to hospice care, such as the period of benefit, levels of care, demographics, insurance, diagnosis and physician information.
Scheduling. The design is simple, but the capability is robust: Alora’s scheduler allows you to enter and view schedules from the angle of caregiver, patient or agency as a whole. It also alerts you to potential conflicts or issues with compliance. And you can view the schedule the way you prefer – by month, week, day or certification period – and manage visits in “batch entry” rows and columns format.
Electronic faxing. Alora lets you send and receive faxes with a single click, without the need for a machine. A fax confirmation log keeps a permanent history of all the faxes sent as well as their status.
Document review / Q.A. Onscreen, you can review caregivers’ and team members’ completed documents – to approve or return them to the case manager or team member for correction.
Secure internal email. Stay in contact with all staff, including hospice caregivers in the field, with HIPAA-compliant email (which features built-in mobile texting to let them know email is pending). Internal email keeps your agency’s people connected with each other.
Dashboard and analytics. It’s your single-view look at what’s in progress – and what still needs to be done. Which forms are due? Which plans of care have yet to be sent? We display it all in one place, and you get to determine the level of information your agency’s users can access.
Medicare eligibility / DDE access. Alora checks Medicare eligibility for patients and gives you a detailed report with relevant information. Our software also lets you access the Medicare DDE system in a single click.
Other capabilities. Alora also lets you create and maintain logs for hospice patient and caregiver communication … generate paperless records (scanned document storage) for patients, caregivers and office … handle multiple offices in one system … and more.
All software for hospice at home care has tools for running the agency. The difference with Alora: Everything we provide is to make it easier for you to stay compliant and accomplish tasks. (Because when work life is made easier, more gets done.)
Billing. We designed our billing solution to help you maximize revenue. Alora lets you generate electronic or paper claims for all payers, including Medicare. Whether hospice care was provided at home, hospital or another facility, Alora can calculate the per diem charges and bill appropriately. The system automatically incorporates all visit information and medications supplied by the agency. So you can be sure that your billing follows guidelines without leaving money on the table.
Accounts receivables and financial reports. It’s robust: Alora keeps track of charges, payments, and adjustments and creates summaries or detailed financial reports tailored to the needs of billers, administrators, owners and accountants. Payments can be posted electronically or through manual entry.
Payroll. With Alora, you can track pay rates for each hospice caregiver – standard rate or special rate for each service type – and calculate gross pay for each employee for the pay period. Pay rates can be set by time or by the visit. You can also generate reports and export payroll several different ways.
Employee credential tracking. Up-to-date driver’s license, auto insurance, TB tests and other credentials are a necessity for your front-line team. Alora helps you track it all. Our software alerts you as key dates approach – and you can customize tracking and alerts to meet your agency’s specific needs.
Report generation. Knowledge is power, and Alora gives you deep knowledge of your hospice agency’s activities by letting you generate reports on the census, visits, compliance – and a vast array of other areas. Best of all, you can customize report generation based on your agency’s needs at any given time.
Other capabilities. We’ve made it easier for your back office to run better with other features – such as a month-end closing option for financial transactions and the ability to track general ledger accounts.
Ready to see Alora Hospice Software in action? Let's set up a time for a one-on-one live demo. We know your time is important! So we will tailor the demo around the specific needs of your agency. Click here to schedule a demo.
Read More About Hospice Care Software
Exceptionally Easy to Learn & Use - Alora Hospice Care Software
Alora Hospice Software is a cloud-based system that integrates the many aspects of a hospice care agency operation into one comprehensive solution. This easy-to-use software system enables hospice agencies to provide the highest level of care and comfort for their patients while maintaining maximal operational efficiency.
Alora Hospice Software empowers agencies with:
- Streamlined workflow
- Highest level of patient care
- Paperless documentation for all disciplines
- Full mobile access with cloud storage
- Improved efficiency at reduced cost
- Easy-to-use with an intuitive design
- Unlimited world-class support
Access Alora Hospice on Your Mobile Device of Choice
Alora Hospice Software is a mobile responsive system providing user-friendly screens even on smaller devices such as smart phones. Alora users can access the software from their device of choice including:
- Smart phones
- Other Mobile Devices
Mobile users have the option of downloading the app from the app store while laptop users can access through the browser.
The Comprehensive, "Whole Agency" Solution
Alora Hospice Software centralizes every aspect of the agency into the system. The software brings all agency staff including the owners, administrators, billers, schedulers, nurses, therapists, social workers, aides, chaplains, and volunteers, to one centralized system. Alora’s centralized workflow streamlines operations and maximizes efficiency to the agency while keeping the operational costs low.
Designed to Facilitate Success
The two fundamental components for an agency to succeed are :
- Providing the best care for patients
- Keeping low operational costs
Alora Hospice Software has been designed with the goal of enabling success for the hospice agency. The software provides many tools that can help the agency provide the highest level of care for their patients. The centralized system brings efficiency to all employees of the agency while providing accountability for their work. This winning combination facilitated by Alora can put the agency on the path to success.
Point of Care Documentation
Alora Hospice Software features a rich array of documents and tools designed for clinicians and other field staff of various disciplines. Alora’s integrated point of care component allows hospice staff:
- Ability to check their schedules and access relevant information
- Efficiently document in an easy to use centralized interface
- Capture staff and patient signatures electronically
- Capture GPS location with time-stamp for electronic visit verification
- Document on their device of choice, including tablets, smart phones as well as laptops
Alora is Fully Supported by our Team of Dedicated Software Professionals
Alora Hospice Software is backed by world class customer support that is unparalleled in the industry. Alora offers unlimited support for our valued customers. Our support team is dedicated to ensuring that your agency gets the most out of Alora software. With our consistently over 98% call-to-answer rate by highly trained and experienced support specialists, your agency can focus on providing care as your number one priority. We are always here for you. At Alora, we know that our success comes from your success.
A Scalable, User Friendly Solution
Features Designed to Improve Workflow Efficiencies
Alora Hospice Software is intuitive, self-explanatory, and requires minimal training. The combination of an easy navigation program design paired with powerful software engineering, makes Alora Hospice Software the ideal solution for hospice agency staff. Known as the easiest-to-use hospice software package, Alora enables even users who are not savvy with computers to fully utilize the power of the software tool.
Features Engineered for Maximized Agency Workflow
Admission - Insurance - Scheduling - Billing - Accounts Receivable - Payroll
Assessments - Evaluations - Care Plans/IDT - Visit Notes - For All Disciplines
Mobile Access - Electronic Signature Capture - GPS Location Capture
Reports - HR Functions - Internal Email - Communication Log - Dashboard
Referral Tracking - Medication Profile - Drug Interaction Checking
Medicare Eligibility & DDE Access - Multi-Office Capability - Google Maps
HIPAA Compliance - Medicare Compliance - Quality Assurance
Paperless Documentation - Unlimited User Licenses - Rapid Customer Support