EVV System for Medi-Cal

Alora software simplifies EVV for California home health care agencies.

EVV System for California Agencies

Alora has made Electronic Visit Verification (EVV) easy for California agencies. Thousands of caregivers enjoy the ease of Alora EVV and love to use it every day – because it makes their work-life easier! The benefit for the agency is not only compliance with the DHCS EVV requirements, but also better operational efficiency than ever before!


Home Health Software with Medi-Cal Approved EVV



Alora has successfully tested and become an approved EVV vendor for Medi-Cal.  Alora provides complete and affordable agency management software for California home health care.  Because EVV is built into the full software solution, Alora captures and integrates all the EVV data from the visit directly into your agency’s workflow.

With this integrated solution, your agency can:

  • Live monitor home visits, tracking delays and no-shows
  • Accelerate billing and payroll (EVV data flows to claims and payroll)
  • Empower your aides – they can complete plan of care-based visit notes right from the EVV interface, swiftly check their schedules, look up client information, and communicate with your agency through secure mail
  • Empower your clinicians – In addition to capturing EVV, your nurses & therapists can complete visit notes & assessments right from the EVV interface



With Alora, you can live-monitor home visits, with color-coded alerts for delays and no-shows.  This capability gives a real-time view of what is happening with home visits, by the minute, so that you can react to delays and no-shows before it is too late.  With Alora, agencies are in full control of what goes on with home visits.


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California EVV systemAs an approved electronic visit verification (EVV) vendor for California, Alora has built-in connectivity with Sandata EVV aggregator.  Alora automatically transmits EVV information to Sandata aggregator for visits completed as planned.  For visits that need manual review, such as caregiver forgetting to clock out, Alora queues the visits for manual review and approval before transmitting to Sandata.


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Because EVV is integrated with Alora Home Health Software, the EVV data captured automatically flows into the Alora system. As soon as your caregiver leaves the patient’s home, the visit scheduled in the Alora system gets updated with the start and end time and is marked as completed. Instantly, the visit becomes ready for billing and payroll. Any visit that did not occur as planned is flagged for manual review.


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Because the Alora EVV solution is integrated as part of our all-in-one agency management system, the level of automation you can achieve with Alora home health software for California can elevate your agency workflow to a much greater level of efficiency. Compare this to an agency with a standalone EVV system that does not integrate with their agency workflow.  They have to commit several manual hours daily to copy all the EVV data from the standalone system, in order to be able to bill accurately and make the payroll. This slow, labor-intensive, process not only costs money but also is prone to errors that will put their Medi-Cal reimbursement at risk.

Would you like to automate and thrive or keep working harder to remain where you are?  Alora can help your agency thrive.

Call 1-800-954-8250 Ext 2 to speak with our California Agency Solutions Consultant



Did your caregiver actually do what was required in the patient’s plan of care? You won’t have to wonder – our software generates patient-specific visit notes that are derived from the POC.  Your aides and clinicians can perform their documentation right from the Alora EVV interface – making their workflow simple.

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Alora empowers your personal care workers with a software tool to, not only capture electronic visit verification but also check their schedules, look up client information, complete plan of care based visit notes, and communicate with the agency through secure email with a text notification. Your aides can access the Alora software from their smartphones or any other mobile device.



Alora offers agencies award-winning user-friendly Home Health EMR. In addition to capturing EVV information, clinicians can complete their visit notes and assessments right at the patient’s home while having access to all relevant clinical information in the palm of their hand. The EVV component of Alora provides clinicians quick access to visit notes and OASIS assessments ensuring that their workflow at the patient’s home is easy and straightforward.



No Internet connectivity at the patient’s home? No problem. Alora provides a telephony solution as a backup option to the GPS-based EVV software for California agencies. When your caregiver is at the patient’s home and does not have Internet connectivity, she can simply use the telephony solution to capture EVV.



Alora is not just an Electronic Visit Verification (EVV) solution for CA agencies. It is a powerful home health software for California agencies. Alora is a complete EHR for home health agencies that covers the clinical, financial, and operational aspects of a home health care business. With EVV integrated seamlessly, Alora is able to improve operational efficiency and cost savings for your agency.

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Alora brings all caregivers into electronic documentation, including your personal care attendants. With Alora, your aides no longer need to complete their visit notes on paper. Your aides will love Alora’s easy-to-use interface and feel empowered to check their schedules, complete plan of care based visit note, capture time in/time out, patient’s signature, and their own signature.  Your aides can also communicate with your team via HIPAA secure internal email with a text notification.

Alora’s workflow allows your agency to establish QA review on your aide visit notes and approve them or return them for corrections. This electronic workflow keeps your agency at a higher level of efficiency by avoiding paper clutter. Your caregivers are going to love the sophisticated solutions you are providing to make their life easier.

Alora’s home care software for California with its built-in EVV solution improves agency efficiency and reduces costs by avoiding manual entries of visit information.  Experience how home health agencies can not only meet, but exceed the requirements of the EVV mandate while improving agency workflow to a new level of efficiency.  The Alora EVV solution improves profitability by eliminating manual data entry tasks and helping your agency thrive.  For a no-obligation demo, contact us at 1-800-954-8250 Ext 2 or click here to schedule a demo.



California EVV Information

The implementation deadline for California EVV Phase I was January 01, 2021

The implementation deadline for California EVV Phase II is January 01, 2022

As an Open-model state, California’s deadlines for EVV Phases I & II were the first of January of 2021, followed by January 01, 2022. California has selected Sandata as the EVV aggregator for Phase II.  Originally for Phase I the California Medicaid program mandated that all provider agencies use their selected vendor’s state EVV system. Home Health Care & Personal Care agencies operating in California will be able to select their vendor of choice within Phase II, so long as that provider is able to successfully aggregate with the Sandata system.



California EVV Facts


For a seamless Medi-Cal compatible EVV System experience, important features agencies should prioritize include:

  • The ability to monitor home visits live, automatically tracking no shows or delayed visits
  • Functionality to accelerate agency billing and payroll (as EVV data is automatically populated into claims processing & payroll)
  • The ability to complete POC-based visit notes
  • Nurses & therapists should be able to complete visit notes & assessments while at the patient’s home, enjoying access to important clinical information on their mobile device of choice
  • Features that allow home health aides to check schedules, look up patient information, & communicate directly with your agency through secure mail

Request Alora Home Health Software information


What are California EVV System Requirements?

The 21st Century Cures Act Mandate

Electronic visit verification (EVV) in California requires the use of an electronic-based system that collects information through a secure website, a mobile application, or a telephone line. Federal law in concert with the parameters of the 21st Century Cures Act required all states to implement EVV for Medicaid-funded personal care services by January 2020  for phase I, and home health care services by January 2023. Individual states can select and implement their own EVV system, provided the EVV system verifies:

  • The type of service performed
  • The individual receiving the service
  • The date of the service
  • The location of service delivery
  • The individual providing the services
  • The start and end time of the services provided


California is implemented EVV in two phases. The first phase was implemented on January 1, 2021.  Phase 1 was focused on IHSS and Waiver Personal Care Services (WPCS) programs that used the Case Management Payrolling & Information Systems (CMIPS) and Electronic Timesheet and Telephonic Timesheet Systems.


Phase II of California EVV follows open-model-state specifications, selecting the existing electronic visit verification system “Sandata” to implement EVV for non-CMIPS and agency personal care services, and self-directed and agency home health services. For more information, please visit the DHCS EVV Phase II website.


EVV will impact personal care services and home health services provided under the state plan and various waivers. Personal care services in the state of California are delivered to eligible aged, blind and disabled individuals through multiple programs managed by the California Department of Social Services (CDSS) and Department of Health Care Services (DHCS).



Managing EVV with a separate software system outside of your main home health software, saddles agencies with the burden of entering & re-entering data manually. These entries take time and inherently are subject to human error, causing mistakes, delays in payment, and other complications that are disruptive to an agency operation. Agencies should seek an integrated solution for compliance and convenience.



Mobile Ready Home Care Software for California

Alora’s award-winning home health software has been consistently rated as the easiest to use homecare software solution by nurses and administrators. As with many other states where EVV has gone into effect, Alora is working to customize our built-in EVV integration for successful operation with the state’s Sandata EVV aggregator system. Alora’s EVV integration is designed to address more than just the minimum requirements, allowing agencies to manage their agency’s EVV within one centralized home health software system. With Alora, in addition to satisfying Sandata requirements, caregivers can complete visits on their smartphones or tablets, while administrators can experience the power of managing their agency workflow from the convenience of the mobile device in their pocket. Alora was designed with the expertise of real home health professionals and software technology experts, resulting in an extraordinarily easy-to-use software system. Backed by enthusiastic customer support and bolstered by free training on our user-friendly interface, your agency staff will become proficient in our intuitive system within days, not weeks.

Learn more about Alora


Alora Home Health Software for California makes workflow simple for administrators and caregivers. Alora’s fully integrated homecare management software system takes the complexity out of your day-to-day activities and tasks. Admins can manage agency workflow on their mobile devices, so caregivers can focus on their patients.



For more information on California electronic visit verification as well as Q&A, click here to read our full California EVV Information blog, where you’ll find the answers to questions including but not limited to:

  1. What is the implementation date for California EVV Phase I?
  2. What is the implementation date for California EVV Phase II?
  3. Who is the state EVV system for CA EVV Phase II?
  4. Is California an open-model EVV state?
  5. Can I choose any EVV system for California EVV phase II compliance?

Read the blog now



As California’s premiere mobile-ready and browser-friendly solution for home health management, Alora’s point of care features can be scaled to any device. Alora is designed for whatever workflow works for your agency, including remote work in the era of pandemic homecare. Your caregivers can access Alora’s features and functionality using their smartphones, tablets, and laptops…your Alora, your way.

· Billing

· Electronic claims for all payers

· Medication profile and interactions

· Accounts receivable

· HR functions

· OASIS & comprehensive assessment

· OASIS analyzer

· Plan of care (485)

· Automatic 485 generation

· Electronic signature capture

· Dashboard

· Eval, POC & notes for all disciplines

· COVID-19 Screening

· Physician orders

· Flexible Scheduling

· Internal email

· Payroll

· ICD10 codes

· Quality assurance

· Integrated Faxing


· Referral tracking

Alora’s award-winning customer service forges a partnership with your agency from day one, working in tandem with your staff to facilitate easy implementation. Choose the features and devices you and your staff need to reach the highest level of productivity and experience the Alora difference.



Alora is the nation’s premier provider of software solutions for the Home Health Care industry. We are a trusted partner to California home health care agencies, improving productivity, profitability, and performance by automating virtually every management function of an agency’s daily operations.

The 21st Century Cures Act mandates the use of EVV systems by home care agencies when billing through Medicaid. Alora helps agencies thrive with the requirements for electronic visit verification for California Medicaid patient visits.

Since 2005, Alora has been a preferred partner for California Home Health care agencies, helping these vital organizations achieve improved patient care and maximum operational efficiency. Our company was built on a culture of continuous improvement and the passionate pursuit of customer satisfaction. Alora’s team of professionals focus on providing agencies with the most powerful technology for home care, partnering with them for growth and success.


Or give us a call at 1-800-954-8250 at a time convenient for you.

California EVV system