Delaware Medicaid EVV System

Alora software simplifies EVV compliance for Delaware home health care agencies.

DMMA Certified Electronic Visit Verification System for Delaware

Alora removes the burden of compliance and regulatory worries for Delaware agencies seeking a centralized Electronic Visit Verification solution within a comprehensive home health software . Caregivers love the speed, simplicity, and top tier customer support, as thousands rely on it daily to make their workdays smoother and stress-free. For agencies, Alora EVV delivers more than just DMMA EVV compliance. It drives efficiency, streamlines operations, and empowers happier, more productive teams.

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Home Health Care Software with Built-in EVV for Delaware

Alora Home Health Software for Delaware, with its built-in DMAA certified EVV solution, captures and integrates all of the EVV data from visits directly into your agency’s workflow.

Compliant, Certified Electronic Visit Verification Built for Home Health Agencies

Delaware selected Sandata Technologies as the state’s official EVV vendor and data aggregator under an Open Vendor Model. Providers may use the state provided EVV system or an approved alternate EVV solution that integrates with the Sandata aggregator.

Alora Home Health Software is a Certified and approved alternate EVV system by the State of Delaware and is officially Delaware Medicaid EVV Certified.

With this integrated solution, your agency is able to:

Live-Monitor home visits, tracking delays and no-shows
Accelerate billing and payroll (EVV data is automatically integrated into claims and payroll)
Complete plan of care-based visit notes right from the EVV interface for all disciplines
Handle skilled and non-skilled home care services within a single, easy-to-use system
Keep your clinicians happy (because the system is extraordinarily easy to use)
Empower your home health aides – Aides can complete plan-of-care-based visit notes directly from the EVV interface, quickly access schedules, review client information, and communicate with your agency through secure messaging
Eliminate Paper – Alora’s electronic workflow helps eliminate paper documentation and timesheets, boosting efficiency for caregivers and office staff

Why Choose Alora’s Home Health Software with Integrated Delaware Medicaid EVV?

Alora offers a fully integrated EVV solution within an affordable all in one home health software platform.

With Alora, your home health care business is empowered to:

Effectively manage your agency operation from anywhere
Go paperless. Alora’s electronic documentation lets your agency eliminate paper and bring efficiency for your caregivers and office staff.
Give your nurses and caregivers ultimate flexibility — they can use the software on smartphones, tablets, laptops, or even work offline
Stay Compliant – Alora’s complete EMR for home health automatically facilitates compliance with the state of Delaware AND Medicare/CMS regulations
Process all payers – Medicare, Medicare Advantage, Medicaid in any state, Medicaid waiver programs, managed care, private insurance, VA, and private pay
Handle skilled and non-skilled home healthcare
Enjoy a modern, easy to use complete platform infused with benefits such as AI-Enabled features, Streamlined workflow for Admins and Caregivers, A Mobile-ready cloud-based system, and Award-winning customer support

Alora EVV

Seamless EVV Compliance
Alora meets all federal and Delaware Medicaid EVV requirements and transmits verified visit data directly to the Sandata aggregator.

Easy EVV for Caregivers and Admins
Caregivers clock in and out using the Alora mobile app with real time visibility for administrators and automated visit validation.

Operational Efficiency
Reduce manual entry, accelerate billing, improve accuracy, and minimize compliance risk with a unified EVV and billing workflow.

How Delaware EVV Works with Sandata

All EVV visit data must be transmitted to Sandata for compliance and reporting. Providers must register with the Sandata Provider Portal using their Medicaid Provider ID.

Alora simplifies EVV by managing visit capture, data validation, and secure transmission in one platform. integrated into a whole-agency solutions for home health care in the state of Delaware.

As a trusted EVV partner for Delaware agencies, home health care businesses can be assured that Alora’s certified EVV technology paired with award winning support, and proven compliance expertise, will create an environment of efficiency, compliance, and workflow productivity without worry.

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TRANSMISSION TO SANDATA AGGREGATOR

Electronic Visit Verification EVV is a requirement in Delaware for Medicaid funded Personal Care Services and Home Health Services. Under the 21st Century Cures Act, states must implement EVV to verify when, where, and what care was delivered.

As an approved electronic visit verification (EVV) vendor for the state of Delaware, Alora has built-in connectivity with Sandata EVV aggregator. Alora automatically transmits EVV information to Sandata aggregator for visits completed as planned. For visits that need manual review, such as caregiver forgetting to clock out, Alora queues the visits for manual review and approval before transmitting to Sandata.

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ALORA EVV | Measurable Benefits to Your Agency

LIVE-MONITORING

With Alora, you can live-monitor home visits, with color-coded alerts for delays and no-shows. This capability gives a real-time view of what is happening with home visits, by the minute, so that you can react to delays and no-shows before it is too late. With Alora, agencies are in full control of what goes on with home visits.

BILLING AND PAYROLL – FASTER AND ACCURATE

Because EVV is built directly into Alora Home Health Software, the EVV data captured automatically flows into the system. As soon as your caregiver departs from the patient’s home, the visit scheduled in the Alora gets updated with the start and end time and is marked as completed. Instantly, the visit becomes ready for billing and payroll. Any visit that did not occur as planned is flagged for manual review.

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THRIVE WITH THE POWER OF AUTOMATED WORKFLOW

Because the Alora EVV solution is integrated as part of our all-in-one agency management system, the level of automation you can achieve with Alora’s Home Health Software for Delaware can elevate your agency workflow to a much greater level of efficiency. Compare this to an agency with a standalone EVV system that is not built-in with their agency’s software system. They have to commit several manual hours daily to copy all the EVV data from the standalone system, in order to be able to bill accurately and make the payroll. This slow, labor-intensive, process not only costs money but also is prone to errors that will put their reimbursements at risk.

CARE PLAN BASED VISIT NOTES FOR YOUR AIDES AND CLINICIANS

Did your caregiver actually execute on all the tasks required in the patient’s plan of care? With Alora, you won’t have to wonder, as our system generates patient-specific visit notes that are derived from the Plan of care. Your aides and clinicians can perform their documentation right from the Alora EVV interface, making their workflow simple and hassle-free.

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EMPOWER YOUR AIDES

Alora empowers your personal care workers with a software tool to, not only capture electronic visit verification but also check their schedules, look up client information, complete plan of care based visit notes, and communicate with the agency through secure email with a text notification. Your aides can access the Alora software from their smartphones or any other mobile device.

EMPOWER YOUR CLINICIANS

Alora offers agencies award-winning user-friendly Home Health EMR. In addition to capturing EVV information, nurses and therapists can complete their visit notes, assessments and evaluations right at the patient’s home while having access to all relevant clinical information in the palm of their hand. The EVV component of Alora provides clinicians quick access to visit notes, OASIS assessments and evals ensuring that their workflow at the patient’s home is easy and straightforward.

TELEPHONY

No Internet connectivity at the patient’s home? No problem. Alora provides a telephony solution as a backup option to the GPS-based EVV software for Delaware agencies. When your caregiver is at the patient’s home and does not have Internet connectivity, she can simply use the telephony solution to capture EVV.

ALL-IN-ONE POWER

Alora is not just an Electronic Visit Verification (EVV) solution for Delaware agencies. It is a powerful AI-Enabled home health software that includes. Alora is a complete solution for agencies of any size that covers the clinical, financial, and operational aspects of a home health care business. With EVV integrated seamlessly, Alora is able to improve operational efficiency and cost savings for your agency.

CENTRALIZED WORKFLOW

Alora brings all caregivers into electronic documentation, including your personal care attendants. With Alora, your aides no longer need to complete their visit notes on paper. Your aides will love Alora’s easy-to-use interface and feel empowered to check their schedules, complete plan of care based visit note, capture time in/time out, patient’s signature, and their own signature. Your aides can also communicate with your team via HIPAA secure internal email with a text notification.

Alora’s workflow allows your agency to establish QA review on your aide visit notes and approve them or return them for corrections. This electronic workflow keeps your agency at a higher level of efficiency by avoiding paper clutter. Your caregivers are going to love the sophisticated solutions you are providing to make their life easier.

Alora’s home health care software for Delaware agencies with its built-in EVV solution improves efficiency and reduces costs by avoiding manual entries of visit information. Experience how home health agencies can not only meet, but exceed the requirements of the EVV mandate while improving agency workflow to a new level of operational excellence. The Alora EVV solution improves profitability by eliminating manual data entry tasks and helping your agency thrive. For a no-obligation demo, contact us at 1-800-954-8250 Ext 2 or click here to schedule a demo.

Delaware EVV & The 21st Century Cures Act

Federal EVV Requirements

Under the federal 21st Century Cures Act, all states were required to have EVV systems in place to avoid federal funding penalties. The original requirement dates were:

Personal Care Services (PCS) by January 1, 2020
Home Health Care Services (HHCS) by January 1, 2023

About the 21st Century Cures Act Mandate

Electronic visit verification (EVV) in Delaware requires the use of an electronic-based system that collects information through a secure website, a mobile application, or a telephone line. Federal law in concert with the parameters of the 21^st Century Cures Act required all states to implement EVV for Medicaid-funded personal care services by January 2020 for phase I, and home health care services by January 2023. Individual states can select and implement their own EVV system, provided the EVV system verifies:

The type of service performed
The individual receiving the service
The date of the service
The location of service delivery
The individual providing the services
The start and end time of the services provided

Deleware EVV Facts

For a seamless DMMA compatible EVV System experience, important features agencies should prioritize include:

The ability to monitor home visits live, automatically tracking no shows or delayed visits
Functionality to accelerate agency billing and payroll (as EVV data is automatically populated into claims processing & payroll)
Certified integration with Sandata within an approved EVV system
The ability to complete POC-based visit notes
Nurses & therapists should be able to complete visit notes & assessments while at the patient’s home, enjoying access to important clinical information on their mobile device of choice
Features that allow home health aides to check schedules, look up patient information, & communicate directly with your agency through secure mail

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Delaware’s EVV Implementation Timeline

Early Planning & Good Faith Efforts

Like many states, Delaware worked toward EVV implementation with extensions and staged planning over multiple years, reflecting federal deadlines and state readiness efforts.

Delayed 2021 Go-Live

An initial EVV go-live planned for January 1, 2021 was postponed to July 1, 2021 to ensure readiness.
There were communications from DMMA (Delaware’s Medicaid agency) supporting continued preparation and data collection even during system delays.

Official EVV Start Date (December 30, 2022)

The official statewide requirement to begin collecting and reporting EVV visit data, whether using the state’s EVV system or an approved alternate EVV system for Delaware, came into effect on December 30, 2022.
Per Delaware’s Health and Social Services, after this date, providers had to have an EVV solution in place and begin transmitting visit data through Sandata (the state’s EVV vendor/aggregator) or an approved alternate EVV system.
2024-2025 updates, Delaware DMMA continues to hold EVV provider forums and has been adjusting claims edit policies (including soft and hard edits) in 2024–2025, with updated timelines for enforcement of edits as part of ongoing compliance support. Visit Delaware Health and Social Service website for more information.