Home Health Software for Massachusetts

Alora helps Massachusetts home care agencies thrive. When work is made simple, you can get more done.

Software for Massachusetts Home Care

 

Alora is a powerful and easy-to-use cloud-based software system engineered with the specific needs of Massachusetts home health care agencies in mind.  Alora software offers an integrated EVV system for MassHealth, enabling easy workflow.  Alora home health care software is capable of billing all payers including Medicare, MassHealth, Aging Services Access Points (ASAP), Managed Care, Private Insurance, VA, and Private Pay.

 

Alora’s benefits to agencies include:

 

  • All-in-one software for Massachusetts home health care agency management
  • Bill Medicare, MassHealth, Aging Services Access Points (ASAP), Private Insurance, and Private Pay
  • Integrated Massachusetts EVV solution with data submission to Optum aggregator
  • Online & Offline Capability
  • Access from any device: smartphone, tablet, laptop, PC, Mac
  • Award-winning live one-on-one support
  • Handles both skilled and non-skilled home care

 

Call us at 1-800-954-8250 to Schedule a “No-Obligation Demo” at a time convenient to you, and discover why Alora is the preferred choice for Massachusetts Home Health Software.

 

 

INTEGRATED EVV FOR MASSACHUSETTS

 

Alora includes built-in electronic visit verification system for Massachusetts home care agencies. All of the information for each visit — about the client, caregiver, agency, schedules, and service provided – is built-in.  So, your caregiver doesn’t have to re-enter information … and your agency gets the benefit of accuracy and efficiency.

 

As an alternate EVV vendor for MA, Alora empowers agency staff in the field and in the office with the functions they need to navigate the requirements set forth by the new regulatory mandates.

 

 

 

 

Massachusetts EVV Features

 

  • Avoid the possibility of lost revenue due to no-shows or missed visits
  • Enjoy faster billing – completed visits are automatically readied for billing and payroll through Alora’s EVV automation
  • Ensures patients are administered the planned medically necessary services
  • Alora’s Plan of Care based visit notes facilitates documentation compliance
  • Eliminate the inefficiency associated with manual data entry
  • Centralize workflow into one complete solution for home health care & EVV
  • Improve the efficiency of caregivers

 

Learn more about Alora EVV for MassHealth

 

WHY ALORA?

 

 

Home Health Software

THIS IS OUR PROMISE:

 

Make it easier for your agency to run better.

 

Ready to see the proof first-hand?

 

Alora Home Health Software:

Features and Solutions

FRONT-LINE CLINICAL CARE

COVID-19 Screening & Monitoring

Alora provides COVID-19 screening for patients and staff. Special alerts in the system can remind employees when the screening was not completed for themselves or for the patients.

 

COVID-19 Monitoring Center provides a centralized view for your agency to monitor the COVID-19 risk level for your staff and patients. Instantly know when a staff member or patient is at risk. You can also see who has completed the screening for the day and who has not.

Mobile-Ready

Our entire platform is optimized for tablets and smartphones. All information is safely stored in the cloud. So your caregivers can access Alora home health software anywhere, anytime.

Complete Clinical Documentation

Alora provides documents and tools for the clinicians, facilitating ease of use, completeness, and compliance.  That includes assessment, evaluation, plan of care, and visit notes for the six disciplines covered by Medicare (skilled nursing, home health aide, physical therapy, occupational therapy, speech therapy, and medical social worker) and more.

Assessments (OASIS and Non-OASIS)

Alora offers comprehensive OASIS assessments to help agencies thoroughly assess their patients while staying compliant with Medicare guidelines.

 

Assessment includes Medicare M00 questions, comprehensive assessment questions as well as many tools including Braden Scale, Fall Risk Assessment, Nutritional Assessment, Pain Assessment, and much more.

 

Non-OASIS assessment is available for agencies that prefer to use a shorter assessment for patients who do not require a Medicare mandated OASIS assessment.  In addition, Alora provides a non-skilled assessment that may be used for non-skilled only patients.

Plan of Care

Alora offers the traditional CMS-485 as well as an enhanced “living” plan of care helping agencies to stay compliant with the Medicare Conditions of Participation (CoP) requirements. Generate Plan of Care automatically from the assessment or create independently.

 

Alora’s POC is a dynamic document that can track the progress made and goals met during the course of the certification period. At any time, agencies can view or print the plan of care as signed by the physician as well as the POC in its most current status, incorporating all the additional orders that came in since the cert period started.

 

With Alora’s built-in faxing capability, Plan of Care and Verbal Orders can be faxed directly from the Alora system to the physician with just a click.

 

Alora also generates Patient Readable Plan of Care.

Visit Notes based on Plan of Care

Did your caregivers actually do what was required in the patient’s plan of care? You won’t have to wonder – Alora home health software generates patient-specific visit notes that are derived from the POC.

Custom Documents

Do your staff complete any custom paper documents that were created by your agency?

 

Alora’s Custom Documents option lets you upload your master documents into the Alora system and have your caregivers complete and sign those documents electronically.

 

You no longer need to rely on paper documents.

Medication Profile with Interaction Alert

Your clinicians enter and maintain information on patient medications – and the software automatically checks for drug-to-drug interactions and drug-allergy reactions (powered by Medi-Span). Alora also generates logs on medication administration and materials to educate patients.

Medication Administration

Do you administer medications for your patients?  If so, you will love Alora’s Medication Administration functionality.

 

You can specify the scheduled times for each medication.  Based on the scheduled times, Alora provides quick and easy identification of approaching (or delayed) drug administration.

 

Documenting medication administration is a breeze with a click of a button and features such as multiple medication administration reduces time spent on charting so that more time can be spent on care.

 

Alora provides the Medication Administration Record (MAR)

Offline Documentation

“No Internet” is no problem — clinicians complete documentation offline when the Internet is not available, then transmit their documentation with a single click when they have access to the Internet later.  Alora provides native offline applications for iPhone, iPad as well as Android phones and tablets.

Built-in OASIS Analyzer

Your clinicians’ assessment of patients is improved by a powerful analyzing tool that spots inconsistencies and other problems in OASIS forms. The result: Maximized reimbursement and better patient care.

Emergency Preparedness Plan

You can create and maintain an Emergency Preparedness Plan for each of your patients in Alora’s EHR for home health.

Other Capabilities

Alora home health software offers many other features to help clinicians and agencies to stay compliant and thrive in-home health care. Some of the additional features include Braden Scale, patient-specific Emergency Preparedness Plan, shift visit notes, supervisory visits notes, missed visit notes, supply log, transfer summaries, discharge summaries, patient vitals history dashboard, physician portal and much more.

HOME HEALTH AGENCY MANAGEMENT

Scheduling

Home Health Scheduling Software: Alora allows you to manage schedules from the angle of a patient, caregiver, or agency as a whole.

 

Alora’s scheduler also alerts you to potential conflicts or issues with compliance (such as frequency of visits or prior authorizations). And you can view the schedule the way you prefer – by month, week, day or certification period.

 

Alora Home Health Software also includes a “batch entry of visits” option that allows the ability to view, add, and update visits in rows and columns format.

EVV (GPS & Telephony options)

Electronic Visit Verification:

EVV is becoming a requirement in many states – and Alora has it fully integrated into its system. Alora EVV simplifies the workflow for the caregivers as well as the agency administrators.

 

Alora’s electronic visit verification solution empowers caregivers with a software tool to check their schedules, capture signatures, and complete plan of care based visit notes.

 

In addition to facilitating compliance and caregiver accountability, Alora EVV brings efficiency for the agency because the EVV information captured flows to billing and payroll, eliminating manual entries.

Live Monitoring

Alora EVV comes with “live monitoring” capability – a powerful tool that provides you by-the-minute visibility on home visits that are in progress as well as delays and no-shows. You will know when a caregiver does not show up and you can proactively take the necessary steps to deal with the situation before it is too late.

Electronic Faxing

Alora Home Health Software lets you send and receive faxes with a single click, without the need for a machine. Alora’s fax confirmation log keeps a permanent history of all the faxes sent as well as their status. With Alora’s 1 click Home Health faxing, agencies can save hours of staff time each day while maximizing efficiency. Click to learn more about Faxing for Home Health Agency

Document Review / Q.A.

In Alora’s Quality Assurance Center, you can review caregivers’ completed documents – to approve or return them for correction.

Prior Authorization Tracking

We’ve made it easier to comply with payers’ requirements for prior authorization. Alora alerts you to authorization information that’s missing or attempts to exceed limits – whether the authorizations are recurring or for a set period of time. During billing, authorization codes automatically flow into claims.

Physician Tracking & PECOS Verification

Track all your physicians and related information.  Alora Home Healthcare Software verifies PECOS enrollment. When entering a physician to the system, Alora provides the option to automatically bring in physician information from the NPI registry facilitating faster entry and accuracy.

Secure Internal Email with Text Notification

Stay in contact with all staff, including caregivers in the field, with HIPAA-compliant email (which features built-in mobile texting to let them know email is waiting). Internal email keeps your agency’s people connected with each other.

Dashboards and Analytics

It’s your single-view look at what’s in progress – and what still needs to be done. Which 485 forms are due? Which orders have yet to be sent? What were the most recent OASIS assessments? We display it all in one place, and you get to determine the level of information your agency’s users can access.

Medicare Eligibility / DDE access

Alora checks Medicare eligibility for patients and gives you a detailed report with relevant information. Our software also lets you access the Medicare DDE system in a single click.

Communication Log

Communication Log allows your agency to document any type of communication that you would like to keep a record of.  Communication Logs are available for patients as well as for staff.  You can run reports filtered by communication type.

Other

Alora Home Health Software helps agencies perform better as every feature of the Home Health EMR system has been built based on recommendations from home health agencies. Some of the other key features include patient referral tracking, hospitalization log, paperless records (scanned document storage) for patients, caregivers as well as office, patient communication log, caregiver communication log, custom fields for additional information tracking for patients, and the ability to handle multiple offices in one system.

BACK-OFFICE ADMINISTRATION

Billing for All Payers

Home Health Billing Software:

We designed our billing solution to help you maximize revenue. Alora Home Health Software lets you generate electronic or paper claims for all payers – Medicare, Medicaid/waiver, VA, private insurance, and private pay.

 

To bill Aging Services Access Points (ASAP), Alora can generate the data file that can be imported to the ASAP for payment.

 

Before you bill, you can double-check accuracy and compliance with a built-in, pre-billing Quality Assurance tool.

Pre-Billing QA

Pre-Billing QA provides a quick view of any missing items for all of your patients before billing can be performed.  This tool is very useful for billers as well as staff responsible for compliance monitoring.  Missing items are shown in red for quick attention.

Accounts Receivables and Financial Reports

It’s robust: Alora keeps track of charges, payments, and adjustments and creates summaries or detailed financial reports tailored to the needs of billers, administrators, owners, and accountants. Payments can be posted electronically or through manual entry.

Payroll

With Alora, you can track pay rates for each caregiver – standard rate or special rate for each service type – and calculate gross pay for each employee for the pay period. Pay rates can be set by time or by visit. You can also generate reports and export payroll data.

Caregiver Credential Tracking

Up-to-date driver’s license, auto insurance, TB tests and other credentials are a necessity for your front-line team, and Alora helps you track it all. Our software alerts you as key dates approach – and you can customize tracking and alerts to meet your agency’s specific needs.

Scanned Document Storage

Store your paper documents in Alora Home Health Care Software and go paperless.  You can store documents for the clients and for the staff.  You can create folders in Alora to organize your documents by category.

Multi-Office Capability

Does your agency have more than one office?  Alora Home Healthcare Software can accommodate all of your offices within one system, for no additional cost.

Travel Time & Mileage Calculator

This tool can be a great time saver if your agency tracks travel time or mileage for your caregivers’ visits.  Alora can automatically calculate the travel time and mileage, utilizing a mapping service, for your caregiver’s travel from one patient visit to the next.

 

You can customize this tool to not to calculate travel time if the time gap between two visits exceeds the limit set by you.

Report Generation

Knowledge is power, and Alora Home Health Care Software gives you deep knowledge of your agency’s activities by letting you generate reports on Medicare cost, census, visits, compliance, financials – and a vast array of other areas. Best of all, you can customize report generation based on your agency’s needs at any given time.

CAHPS Export

Creating the export file for CAHPS is very easy.  Simply specify the month and the file becomes ready in one click.

Other

We’ve made it easier for your back office to run better by automating the time consuming manual tasks into easily manageable processes. Alora Home Health Software helps agencies to perform better through its rich set of features that are easy to use. Other features that facilitate back-office administration include user security manager, CAHPS export, month-end-closing, and the ability to customize based on the agency’s business.

Product Screenshots

Minnesota Home Health Software