EVV System for Tennessee Medicaid

Alora Software has made EVV easy for Tennessee home care agencies.

EVV Software for Tennessee Agencies

Alora has simplified Electronic Visit Verification (EVV) for Tennessee home care agencies. Thousands of caregivers enjoy the ease of Alora EVV and love to use it every day – because it makes their work-life easier!  The benefit for agencies is not only compliance with TN Medicaid but also a far greater level of operational efficiency than ever before!

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Home Health Care Software with EVV Built-in

Alora provides complete and affordable agency management software for Tennessee home health care.  Because EVV is built into the full software solution, Alora captures and integrates all the EVV data from the visit directly into your agency’s workflow.

With this integrated EVV solution, your agency can:

  • Live monitor home visits, tracking delays and no-shows
  • Accelerate billing and payroll (EVV data flows to claims and payroll)
  • Empower your caregivers – they can complete plan of care-based visit notes right from the EVV interface, swiftly check their schedules, look up client information, and communicate with your agency through secure messaging


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Tennessee Medicaid approved EVV system



With Alora, you can live-monitor home visits, with color-coded alerts for delays and no-shows.  This capability gives a real-time view of what is happening with home visits, by the minute, so that you can react to delays and no-shows before it is too late.  With Alora, agencies are in full control of what goes on with home visits.



Alora has successfully tested with Sandata and become an approved EVV vendor for Blue Care of Tennessee.  Alora automatically transmits Electronic Visit Verification (EVV) information to Sandata aggregator for visits completed as planned.  For visits that need manual review, such as caregiver forgetting to clock out, Alora queues the visits for manual review and approval before transmitting to Sandata.



Because EVV is integrated with Alora’s Tennessee Home Health Software, the EVV data captured automatically flows into the Alora system. As soon as your caregiver leaves the patient’s home, the visit scheduled in the Alora system gets updated with the start and end time and is marked as completed. Instantly, the visit becomes ready for billing and payroll. Any visit that did not occur as planned is flagged for manual review.


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What DIDD services will use EVV?

DIDD has identified the following services as personal care services (PCS) requiring EVV verification:

  • RESPITE LEVEL 1 – DAILY 8 to less than 16 hrs. per day (In-home)
  • RESPITE LEVEL 2 – DAILY 16 to 24 hrs. per day (In-home)
  • RESPITE LEVEL 3 – DAILY 24 Hour Awake (In-home)
  • RESPITE LEVEL 4 – QUARTER HOUR less than 8 hrs. per day (In-home)
  • PERSONAL ASSISTANCE QTR HR- Limited to a maximum of 860 units/month
  • KATIE BECKETT-Supported Home Care and Respite Services (provided by traditional 1915c Waiver providers)


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Tennessee EVV System

Alora is designed to be a centralized, mobile-ready, cloud-based system for home health care of agencies of all sizes and types. Tennessee Medicaid EVV information captured by Alora is aligned with the requirements of the 21st Century Cures Act EVV mandate. Being the all-in-one solution for TN home care agencies, combining EVV and agency management in one system, Alora brings great efficiency and ease of use for your staff.


More information on Tennessee Electronic Visit Verification

What type of information will be collected through EVV systems in Tennessee?

The 21st Century Cures Act requires that all states use EVV to collect six data points:

  • Type of Service
  • Date Service was performed
  • Person Served
  • Location of Service
  • Name of Caregiver
  • Times of services performed

EVV system for Tennessee



When you manage EVV outside of your home care software, you have to re-enter data. Manual entries take time and bring mistakes. Alora’s Home Care Software for Tennessee already has all of the information for each visit — about the client, caregiver, agency, and service provided. That means, your caregivers do not have to re-enter information when they arrive at a patient’s home.  They can simply press Start Visit on the Alora system upon arrival.  Your office staff does not need to manually reenter EVV data into your agency management software.  Your agency gets the benefit of accuracy and efficiency.

Alora’s comprehensive (yet incredibly-easy-to-use) platform:

  • Is designed to handle both skilled and non-skilled home care services
  • Is an All-payer billing solution
  • Monitors your compliance with Medicaid and Medicare
  • Processes all payers, including, Medicaid, Medicare, Private Insurance, etc.
  • Includes one-click electronic faxing to physicians, payers, and others
  • Includes GPS and Telephony based Electronic Visit Verification options

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Alora offers live-monitoring of home visits, alerting your agency for delayed visits and no-shows. This capability gives a real-time view of what is happening in the field with home visits, by the minute.  With Alora’s homecare software for Tennessee, your agency stays compliant, while avoiding lost revenue due to missed visits.  Alora keeps your agency are in full control of what is happening with all of your home visits.



Don’t put your agency at risk for claim denials. Alora provides your back office with a complete system that integrates EVV into claims processing to eliminate the risk of claim denials. With Alora, you’ll always have compliance, and peace of mind.

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With EVV integrated, the electronic visit verification data captured during visits automatically flows into the full Alora system. The moment your caregiver leaves a patient’s home, Alora updates the visit data with the start and end times and marks the visit as completed. Instantly, the visit is then ready for billing and payroll. Any visits that don’t occur as planned, are flagged for manual review.


Alora’s automated workflow elevates your agency’s efficiency to an entirely new level. Compared with an agency that uses an alternative solution, your staff would have to navigate spending endless manual hours copying EVV data from another software into your system, just to ensure accurate billing. Agencies lose time and money with inefficiency that can never be recouped, not to mention the possibility of errors that require even more time to be corrected, causing frustration and putting your Medicaid reimbursement at risk.

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Alora makes work life easier for your caregivers. With Alora, Simple is power. That power starts with the simple act of your caregiver pressing the “START VISIT” button on their smartphone or tablet from a patient’s home.

The convenience of fully integrated EVV within Alora Home Health Software‘s whole agency management system is that Alora has already populated all the relevant data for a scheduled visit when your caregiver arrives at the patient’s home…allowing the caregiver to focus solely on patient care. In comparison with a separate EVV solution that stores no prior data regarding the visit taking place, the advantage of Alora is clear.

With a separate system, there is no information on the patient’s Medicaid ID, the agency name, the caregiver’s information, or the tasks to be performed for the client. This places an undue burden on the caregiver to accurately enter all of this information when they get to the patient’s home. Unnecessary time consumption, human error, transmission mistakes, all of the variables that can frustrate your staff and prove costly to the agency, synergize into an end result that complicates the billing and confirmation process and obstructs delivering focused care for the patient. With Alora, complexity fades, creating a win/win for your staff and your patients.


Did your caregiver actually perform all of the tasks which were required within the plan of care? No need to worry about the answer as Alora generates patient-specific visit notes derived directly from the POC. Your home health aides and nurses can perform the required documentation directly inside the Alora EVV interface – simplifying their workflow.

How can we help you?


Alora empowers aides with software which not only captures electronic visit verification but also allows them to check their schedules, pull up client information, complete plan of care based visit notes and communicate with the agency through secure mail with text notifications, all from the convenience of, of their mobile device of choice.

For your nurses, Alora is very nurse-friendly home health software. Aside from capturing EVV data, nurses can complete visit notes and assessments right at the patient’s home while having access to the important clinical information necessary to complete their duties. Alora’s EVV component grants nurses quick access to skilled nursing visit notes and OASIS assessments ensuring that the entire process of patient care is easy and straightforward.


Don’t have Internet connectivity at your patient’s home, no problem! Alora also offers an integrated telephony solution as a back up to the GPS based EVV software. If your caregiver is at the patient’s home with no Internet connectivity, they can simply use the telephony solution to capture EVV.


Alora is more than simply an Electronic Visit Verification (EVV) solution for Indiana homecare agencies. It is a comprehensive solution consistently rated as the most user-friendly software on the market. Alora was engineered to perform as a complete agency management software that covers the clinical, financial and operational aspects of a home health care business. With EVV integrated seamlessly, Alora improves operational efficiency and provides cost savings for your agency.

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  • Eliminate the loss of revenue due to caregiver no-shows
  • Eliminate inefficiencies of manual data entry into an unconnected software
  • Enjoy easier management of processes through centralized workflow
  • Experience higher levels of home health aide efficiency and uninhibited accountability
  • Significantly reduce the occurrence of errors
  • Bill faster! Completed visits are readied for billing and payroll once a visit is finished
  • Ensures patients receive all of the services on their POC
  • Go completely paperless with Plan of Care based visit notes


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Alora Drives Clinical Excellence, Efficiency, and Financial Success

Alora offers a fully mobile home health software for Indiana agencies to ensure compliance and succeed:

· Billing

· Electronic claims for all payers

· Medication profile and interactions

· Accounts receivable

· HR functions

· OASIS & comprehensive assessment

· OASIS analyzer

· Plan of care (485)

· Automatic 485 generation

· Electronic signature capture

· Dashboard

· Eval, POC & notes for all disciplines

· Integrated Faxing

· Physician orders

· Flexible Scheduling

· Internal email

· Payroll

· ICD10 codes

· Quality assurance

· Communication log

· Braden scale

· Referral tracking

Alora‘s flexible implementation and full customer support onboarding allow you to select only the features and devices you and your employees need to reach maximum productivity.

Alora’s Mobile-Ready Web-based Platform Equates to Connectivity with Any Device

Because Alora’s Home Health Software is a mobile-ready and browser-friendly solution, our point of care features can be scaled to any device. Simply put, your caregivers can access our solutions on their mobile devices of choice, using their smartphones, tablets, or laptops.

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EVV system for Tennessee