Washington Medicaid EVV Software

Alora Software has simplified EVV compliance for Washington home care agencies.

EVV System for Washington Agencies

Alora has simplified the process of electronic visit verification (EVV) for Washington personal care and home health agencies. Thousands of caregivers throughout the state enjoy the unmatched ease of Alora EVV because it makes their work-life easier, alleviating the administrative burden of managing EVV across multiple platforms. The benefit for agencies is not only compliance with the Washington DCHS and 21st Century Cures Act EVV mandate but also grants a far greater level of operational efficiency.

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Home Care Software with EVV Built-in

Alora’s WA DCHS approved EVV solution is integrated into Alora’s software for Washington home care agencies , capturing all of the EVV data from visits directly into your agency’s workflow.

With this integrated solution, your agency is able to:

  • Live monitor home visits, tracking delays and no-shows
  • Accelerate billing and payroll (EVV data is automatically integrated into claims processing and payroll)
  • Empower your aides – they can complete plan of care-based visit notes right from the EVV interface, swiftly check their schedules, look up client information, and communicate with your agency through secure mail



Washington Medicaid EVV System

Alora offers agencies operating in the state of Washington a compatible EVV system in accordance with the requirements set forth by the Washington State Department of  Social & Health Services and the 21st Century Cures Act. Washington Medicaid EVV information captured by Alora is seamlessly transmitted to the state’s verification system. As an all-in-one solution for Washington home care agencies that combines EVV and agency management within one system, Alora brings great efficiency and ease of use for your staff.



When you manage electronic visit verification workflow outside of your home care software, you ultimately have to re-enter data. Manual entries take time and increase the chances of costly human errors that can lead to additional work and lost revenue. Alora’s Home Care Software for Washington already has all of the information for each visit — about the client, caregiver, agency, and service provided. That means, your caregivers do not have to re-enter information when they arrive at a patient’s home.  They can simply press Start Visit on the Alora system upon arrival.  Your office staff does not need to manually reenter EVV data into your agency management software.  Your agency gets the benefit of accuracy and efficiency.

Countless Washington agencies choose Alora Home Health Care Software to make their work-life easier AND make their business run better. Alora’s comprehensive (yet incredibly easy to use) platform:

  • Is designed to handle both skilled and non-skilled home care services
  • Is a compatible system with Washington EVV requirements
  • Offers integrated on and offline charting capability
  • Monitors your compliance with Medicaid and Medicare
  • Processes all payers, including Medicaid/Waiver, Medicare, Private Insurance, etc.
  • Includes one-click electronic faxing to physicians, payers, and others
  • Includes GPS and Telephony based Electronic Visit Verification options

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Alora offers live monitoring of home visits, alerting your agency for delayed visits and no-shows. This capability gives a real-time view of what is happening in the field with home visits, by the minute.  With Alora,  your agency stays compliant, while avoiding lost revenue due to missed visits.  Alora keeps your agency in full control of what is happening with all of your home visits.



Don’t put your agency at risk for claim denials. Alora provides your back-office with a complete system that integrates electronic visit verification into claims processing to eliminate the risk of claim denials. With Alora, you’ll always have compliance and peace of mind.

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With EVV integrated, the electronic visit verification data captured during visits automatically flows into the full Alora system. The moment your caregiver leaves a patient’s home, Alora updates the visit data with the start and end times and marks the visit as completed. Instantly, the visit is then ready for billing and payroll. Any visits that don’t occur as planned, are flagged for manual review.



Alora’s automated workflow elevates your agency’s efficiency to an entirely new level. Compared with an agency that uses an alternative solution, your staff would have to navigate spending endless manual hours copying EVV data from another software into your system, just to ensure accurate billing. Agencies lose time and money with inefficiency that can never be recouped, not to mention the possibility of errors that require even more time to be corrected, causing frustration and putting your Medicaid reimbursement at risk.



Alora makes work life easier for your caregivers. With Alora, Simple is power. That power starts with the simple act of your caregiver pressing the “START VISIT” button on their smartphone or tablet from a patient’s home.

The convenience of fully integrated EVV within Alora Home Health Software‘s whole agency management system is that Alora has already populated all the relevant data for a scheduled visit when your caregiver arrives at the patient’s home…allowing the caregiver to focus solely on patient care. In comparison with a separate Washington EVV solution that stores no prior data regarding the visit taking place, the advantage of Alora is clear.

With a separate system, there is no information on the patient’s Medicaid ID, the agency name, the caregiver’s information, or the tasks to be performed for the client. This places an undue burden on the caregiver to accurately enter all of this information when they get to the patient’s home. Unnecessary time consumption, human error, transmission mistakes, all of the variables that can frustrate your staff and prove costly to the agency, synergize into a result that complicates the billing and confirmation process and obstructs delivering focused care for the patient. With Alora, complexity fades, creating a win/win for your staff and your patients.




Did your caregiver perform all of the tasks that were required within the plan of care? No need to worry about the answer as Alora generates patient-specific visit notes derived directly from the POC. Your home health aides and nurses can perform the required documentation directly inside the Alora EVV interface – simplifying their workflow.

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Alora empowers aides with software that not only captures electronic visit verification but also allows them to check their schedules, pull up client information, complete plan of care based visit notes, and communicate with the agency through secure mail with text notifications, all from the convenience of, of their mobile device of choice.

For your agency’s caregivers and nurses, Alora is very nurse-friendly home health software. Aside from capturing EVV data, nurses can complete visit notes and assessments right at the patient’s home while having access to the important clinical information necessary to complete their duties. Alora’s EVV component grants nurses quick access to skilled nursing visit notes and OASIS assessments ensuring that the entire process of patient care is straightforward and simplified.


Don’t have Internet connectivity at your patient’s home, no problem! Alora also offers an integrated telephony solution as a backup to the GPS-based EVV software. If your caregiver is at the patient’s home with no Internet connectivity, they can simply use the telephony solution to capture EVV.


Alora is more than simply an Electronic Visit Verification (EVV) solution for Indiana homecare agencies. It is a comprehensive solution consistently rated as the most user-friendly software on the market. Alora was engineered to perform as a complete EMR for home health agencies in Washington that cover the clinical, financial, and operational aspects of a home healthcare business. With EVV integrated seamlessly, Alora improves operational efficiency and provides cost savings for your agency.

Want to see it for yourself?

Alora’s EVV solution improves agency efficiency and reduces costs by eliminating the tiresome process of manually entering visit information.  Experience how Washington home health agencies can not only meet but exceed the requirements of Washington’s electronic visit verification mandate, while simultaneously improving agency workflow. Alora EVV can improve profitability by disposing of manual data entry tasks and helping your agency thrive.  For a no-obligation demo, contact us at 1-800-954-8250 Ext 2 or click here to schedule a demo.


  • Eliminate the loss of revenue due to caregiver no-shows
  • Eliminate inefficiencies of manual data entry into an unconnected software
  • Enjoy easier management of processes through centralized workflow
  • Experience higher levels of home health aide efficiency and uninhibited accountability
  • Significantly reduce the occurrence of errors
  • Bill faster! Completed visits are readied for billing and payroll once a visit is finished
  • Ensures patients receive all of the services on their POC
  • Go completely paperless with Plan of Care based visit notes


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Washington Medicaid EVV Information

When did EVV start in Washington?

The official implementation in the state of Washington was January 1, 2024. More broadly, in 2016, Section 12006 of the 21st Century Cures Act established a requirement for all states to use an Electronic Visit Verification (EVV) system. Medicaid home health care services (HHCS) and personal care services initially were instructed to begin using EVV by January 1, 2023.

What data does an approved EVV system have to report?

At a minimum, a compatible EVV system must electronically verify:

  • The type of service performed;
  • The individual receiving the service;
  • The individual providing the service;
  • The date the service was provided;
  • The location of service delivery; and
  • The time the service begins and ends


What EVV system can I use?


Washington is operating under a model called the “Provider Choice Model,” (similar to the open model in other states). This means that agency providers are free to select their own EVV systems. The state of Washington will not mandate a specific system or aggregator for agencies to use, and will not sanction any provider solution over another. Home Care Agencies are free to select the EVV system solution that works best for the agency’s needs, providing that the state’s EVV submission requirements are met.

Alora is a compatible EVV solution for Washington.

Learn more about electronic visit verification in Washington


Alora Drives Clinical Excellence, Efficiency, and Financial Success

Alora offers a fully mobile home health software for Washington agencies to ensure compliance and success:

· Billing

· Electronic claims for all payers

· Medication profile and interactions

· Accounts receivable

· HR functions

· OASIS & comprehensive assessment

· OASIS analyzer

· Plan of care (485)

· Automatic 485 generation

· Electronic signature capture

· Dashboard

· Eval, POC & notes for all disciplines

· Integrated Faxing

· Physician orders

· Flexible Scheduling

· Internal email

· Payroll

· ICD10 codes

· Quality assurance

· Communication log

· Braden scale

· Referral tracking

Alora‘s flexible implementation and full customer support onboarding allow you to select only the features and devices you and your employees need to reach maximum productivity.

Alora’s Mobile-Ready Web-based Platform Equates to Connectivity with Any Device

Because Alora’s Home Health Software is a mobile-ready and browser-friendly solution, our point of care features can be scaled to any device. Simply put, your caregivers can access our solutions on their mobile devices of choice, using their smartphones, tablets, or laptops.



  • Washington Medicaid-compliant EVV
  • Captures and sends patient and caregiver signatures, visit start time, and end time with GPS location
  • Plan of Care-based Visit Note
  • Viewable Schedules
  • Live monitoring & Alerts: Real-time, color-coded views of the status of all visits
  • Mobile ready. Operates across smartphones, tablets, and other devices.
  • EVV data flow in the system for billing and payroll.
  • The simplicity of use improves caregiver efficiency & patient satisfaction
Approved EVV system for Connecticut