11 Nov What Is the Best Hospice EMR?
The Most Important Steps When Searching for a Hospice EMR
Choosing the right electronic medical record (EMR) system for a hospice agency is a critical decision. With the increasingly complex regulatory environment, evolving care delivery models, and the need for seamless coordination between caregiving staff, volunteers, back-office teams, and patients’ families, your hospice software must deliver more than basic charting.
In this blog, we’ll explore key considerations when evaluating the best hospice EMR systems and explain why the solution from Alora stands out as the best choice for hospice agencies.
Key Aspects to Consider When Evaluating Hospice Software
- Specialized Clinical Documentation for Hospice Care
Hospice care has unique workflows and documentation requirements, such as eligibility assessments, face-to-face physician encounters, interdisciplinary group (IDG) meetings, bereavement follow-up, and hospice-specific medication profiles. The best hospice EMR will support all disciplines (nurses, social workers, chaplains, aides, volunteers) and integrate documentation seamlessly.
Alora’s hospice solution offers comprehensive documentation covering assessments, evaluations, plans of care, physician orders, clinical notes and more. It also integrates Local Coverage Determinations (LCDs) and tracks physician signatures for face-to-face encounters.
- Mobile-Ready and Cloud-Accessible Platform
Care happens in patients’ homes, assisted living facilities, hospitals and other locations. Field staff must be able to document, schedule and access information on smartphones, tablets or laptops. A cloud-based, device-agnostic solution is essential for flexibility and efficiency.
Alora’s hospice software is fully mobile-ready. Team members can access the system via smartphone, tablet, or computer with all data stored securely in the cloud.
- Compliance and Regulatory Support
Hospice agencies face strict regulations from Centers for Medicare & Medicaid Services (CMS), including requirements for documentation, certification of terminal illness (CTI), face-to-face encounters, notices of election (NOE), bereavement tracking and more. The software must facilitate and enforce compliance workflows, alerts and dashboards.
Alora automatically facilitates Medicare/CMS compliance, tracks NOE alerts, supports CTI documentation, and includes built-in validation warnings tied to LCDs.
- Scheduling, Billing & Back-Office Integration
Beyond clinical documentation, the best hospice EMR integrates scheduling, billing, payroll, credential-tracking, multi-office operations and reporting. This ensures the entire agency, from front-line caregivers to back-office administrators, works within one platform without silos.
Alora offers robust scheduling tools (view by caregiver, patient or agency; conflict alerts; batch entry), full hospice billing (per diem, multi-setting claims, AR tracking), payroll, credential-tracking and multi-office capability.
- Usability, Support and Scalability
A feature-rich system is only as good as how well users can adopt it. Usability, training, ongoing support and the ability to scale as the agency grows are essential. Look for intuitive interfaces, minimal learning curves and a vendor with strong customer service.
Alora positions its hospice software as easy-to-learn, intuitive, built on modern technology, and scalable for agencies of any size, even multi-location operations. Unlimited support is offered.
- Analytics, Dashboards and Workflow Efficiency
Operational visibility is key. Agencies need to monitor documentation status, visit compliance, symptom follow-up, staff availability, billing performance and more. Real-time dashboards and custom reporting help managers proactively address issues and improve workflows.
Alora provides dashboards that display what forms are due, what plans of care remain unsigned, symptom follow-up alerts, and gives managers a “single-view look” of agency operations, along with the ability to generate custom reports for census, visits, compliance, and other metrics.
Why Alora Is the Best Hospice EMR
After reviewing key criteria – clinical documentation, mobile access, compliance support, scheduling/billing integration, usability and analytics – Alora’s hospice software stands out as the best choice. Here’s why:
- Designed specifically for hospice agencies with workflows built in (assessments, IDG, CTI, NOE)
- Fully mobile and cloud-based access for field staff on phones, tablets or computers
- Built-in compliance support for Medicare/CMS, LCDs, NOE alerts and bereavement tracking
- Integrated scheduling, billing, payroll and credential-tracking in one unified platform
- Intuitive interface, easy onboarding, scalable for agencies of any size and backed by unlimited support
- Real-time dashboards and custom reporting give operational visibility and workflow efficiency
- Symptom follow-up tracking keeps your agency compliant with Medicare requirements and strengthens the quality of care delivered to each patient.
Choosing the right hospice EMR can transform your agency’s ability to deliver quality care, maintain compliance, streamline operations and grow sustainably. With its comprehensive feature-set, mobile readiness, strong support framework and deep hospice-specific functionality, Alora is positioned as the best hospice EMR for agencies looking to excel.
Other hospice care blogs:
- What are the key performance indicators for hospice agencies?
- What are the top strategies to grow your hospice referrals?
- What are the crucial skills for home health and hospice hiring?
- Selecting the best caregiver for end-of-life care
Alora’s EMR for Hospice is engineered to keep agencies running at peak efficiency. From dashboards and tools tracking the most critical components of care, to our team providing you with the highest level of agency training and support, Alora’s easy to use system streamlines clinical documentation, tracks patient care, manages billing operations, and ensures regulatory compliance.
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