Private Duty Home Care Software

Alora offers a complete, mobile-ready, cloud-based solution for private duty home care agencies.

Private Duty Homecare Software


Alora all-in-one Private Duty Home Care Software empowers agencies with the ability to streamline their workflow and increase efficiency.


Engineered to meet the needs of skilled as well as non-skilled private duty home care agencies, put simply, Alora can help your agency perform better. Alora’s flexible design allows the solution to be easily customized to the unique workflow of your private duty home care agency.


Alora Private Duty Home Health Software helps you manage Adult as well as Pediatric Home Care services.


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Paperless Workflow for Private Duty Agencies

Alora comes with industry-standard electronic documents/forms for your agency.  In addition, Alora provides you the capability to upload your proprietary forms, created by your agency, into the Alora system for electronic data entry.  Alora’s award-winning paperless workflow brings simplicity to all of the tasks associated with a private duty home care agency operation, including scheduling, documentation, QA, billing, and payroll.


When running your agency becomes easier, you can focus on patient care and growth.  Alora can help make this a reality.


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Streamline Efficiency – Centralize Workflow – Reduce Costs – Eliminate Paper Clutter


  • Schedule Visits or Shift Work
  • Process all payers, including Medicaid, private insurance, and private pay
  • Handle all discipline, including private duty nursing
  • Unlimited “One on One” Support
  • EVV Integration Available
  • Paperless workflow
  • Ability import your proprietary documents for electronic data entry
  • Easiest to use & train on
  • Mobile-ready, access Alora on your device of choice
  • Customized for Skilled & Non-Skilled services


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Home Health Software



Make it easier for your agency to run better.


Ready to see the proof first-hand?


Alora Private Duty Software:
Features and Solutions


EVV (GPS & Telephony options)

Electronic Visit Verification:

EVV is becoming a requirement in many states – and Alora has it fully integrated into its system. Alora EVV simplifies the workflow for the caregivers as well as the agency administrators.


Alora’s electronic visit verification solution empowers caregivers with a software tool to check their schedules, capture signatures, and complete plan of care based visit notes.


In addition to facilitating compliance and caregiver accountability, Alora EVV brings efficiency for the agency because the EVV information captured flows to billing and payroll, eliminating manual entries.

Live Visit Monitoring

Alora EVV includes “live monitoring” capability – a powerful tool that provides you up-to-the-minute visibility on home visits that are in progress as well as delays and no-shows. You will know when a caregiver does not show up and you can proactively take the necessary steps to deal with the situation before it is too late.


Private Duty Scheduling Software:

Alora’s software solution allows you to enter and view schedules from the angle of a patient, caregiver or agency as a whole.


Our software also alerts you to potential conflicts or issues with compliance (such as prior authorizations or frequency of visits). And you can view the schedule the way you prefer – by month, week, day or certification period – and you can also manage visits in “batch entry” rows and columns format.

Electronic Faxing

Alora lets you send and receive faxes with a single click, without the need for a machine. Our fax confirmation log keeps a permanent history of all the faxes sent as well as their status. Alora’s fully integrated Home Health faxing can literally save your agency hours of time daily. Click here to watch Home Health Faxing Video

Document Review / Q.A.

Onscreen, you can review caregivers’ completed documents – to approve or return them for correction.

Secure Internal Email with Text Notification

Stay in contact with all staff, including caregivers in the field, with HIPAA-compliant email (which features built-in mobile texting to let them know email is waiting for them). Internal email keeps your agency’s people connected with each other.

Dashboards and Analytics

It’s your single-view look at what’s in progress – and what still needs to be done. Which plan of care is due? Which orders have yet to be sent? What were the most recent assessments? We display it all in one place, and you get to determine the level of information each agency staff can access.

Prior Authorization Tracking

We’ve made it easier to comply with payers’ requirements for prior authorization. Alora homecare software alerts you to authorization information that’s missing or attempts to exceed limits – whether the authorizations are recurring or for a set period of time. During billing, authorization codes automatically flow into claims.

Travel Time & Mileage Calculator

Alora Private Duty Software can automatically calculate the travel time and mileage, utilizing a mapping service, for your caregiver’s travel from one patient visit to the next.  If your agency tracks travel time or mileage, this tool can save you a lot of time and provide peace of mind.


This tool can be customized to not to calculate travel time if the time gap between two visits exceeds the limit set by you.

Communication Log

Communication Log allows your agency to document any type of communication that you would like to keep a record of.  Communication Logs are available for clients as well as for staff.  You can run reports filtered by communication type.


Alora Private Duty software also lets you track patient referrals … create and maintain logs for the patient and caregiver communication as well as patient hospitalization … generate paperless records (scanned document storage) for patients, caregivers, and office … handle multiple offices in one system … track caregiver absences and unassigned visits… and more.


COVID-19 Screening & Monitoring

Alora provides COVID-19 screening for clients and staff. Special alerts in the system can remind employees when the screening was not completed for themselves or for the clients.


COVID-19 Monitoring Center provides a centralized view for your agency to monitor the COVID-19 risk level for your staff and clients. Instantly know when a staff member or a client is at risk. You can also see who has completed the screening for the day and who has not.


Our entire platform is optimized for tablets and smartphones. All information is safely stored in the cloud. So your aides and caregivers can access Alora software anywhere, anytime.

Assessments (Non-Skilled and Skilled)

Alora provides OASIS, Non-OASIS, and Non-Skilled assessments.  Assessments are comprehensive and easy to complete.

Plan of Care

Alora lets you generate the traditional CMS-485, Aide Care Plan as well as other discipline-specific care plans. In addition, Alora provides an enhanced “living” plan of care that can track the progress made and goals met during the course of a certification period.


Care Plans are customizable specific to the needs of your clients and based on the services offered by your agency.


With Alora’s built-in faxing capability, you can fax the plan of care and documents to physicians or other entities with just a single click.

Visit Notes based on Plan of Care

Did your caregivers actually do what was required in the client’s plan of care? You won’t have to wonder – Alora Software for Private Duty generates client-specific visit notes that are derived from the plan of care.

Complete Documentation

In addition to assessments, care plans, and visit notes/shift notes, Alora comes with many other documents including missed visit notes, supervisory visit notes, and verbal orders.

Custom Documents

Do your staff complete any custom paper documents that were created by your agency?


Alora’s Custom Documents option lets you upload your master documents into the Alora system and have your caregivers complete and sign those documents electronically, anytime, within Alora.


You do not need to rely on paper documents any longer.

Offline Documentation

“No Internet” is no problem — clinicians can complete documentation offline when the Internet is not available, then transmit their documentation with a single click when they have access to the Internet later.  Alora provides native offline applications for iPhone, iPad as well as Android phones and tablets.

Emergency Preparedness Plan

You can create and maintain an Emergency Preparedness Plan for each of your clients in Alora’s home care system.

Other Capabilities

Your caregivers can access their schedules, find directions to patient’s home, document communication logs, and much more.


Billing for All Payers

Private Duty Home Care Billing Software:

We’ve designed our Private Duty homecare billing solution to help you maximize revenue.


Alora lets you generate electronic or paper claims for all payers – Medicaid and Waiver programs in any state, Managed Care, Medicare, Private Insurance, Veterans Administration (VA), and Private Pay.


Claims and invoices can be generated as a batch or individually.

Pre-Billing QA

Pre-Billing QA provides a quick view of any missing items for all of your clients before billing can be performed.  This tool is very useful for billers as well as staff responsible for compliance monitoring.  Missing items are highlighted in red for attention.

Accounts Receivables & Financial Reports

It’s robust: Alora keeps track of charges, payments, and adjustments and creates summaries or detailed financial reports tailored to the needs of billers, administrators, owners, and accountants. Payments can be posted electronically or through manual entry.


With Alora, you can track pay rates for each caregiver – standard rate or special rate for each service type – and calculate gross pay for the pay period. Pay rates can be set by time or by the visit. The system provides reports as well as export options for the payroll information.

Caregiver Credentials Tracking

Up-to-date driver’s licenses, auto insurance, TB tests, and other credentials are a necessity for your caregivers, and Alora helps you track it all.


Alora Private Duty Home Care software provides dashboard alerts as key dates approach – and you can customize tracking and alerts to meet your agency’s specific needs.

Scanned Document Storage

Store your paper documents in Alora Private Duty Homecare Software and go paperless.  You can store documents for your clients and for the staff.  You can create folders in Alora to organize your documents by category.

Multi-Office Capability

Does your agency have more than one office or business line?  Alora Private Duty Software can accommodate all of your offices within one system, at no additional cost.

Physician Tracking

Track all your physicians and related information.  When entering a physician to the system, Alora provides the option to automatically bring in physician information from the NPI registry facilitating faster entry and accuracy.  Alora Home Care Software can verify PECOS enrollment.

Report Generation

Knowledge is power, and Alora gives you deep knowledge of your agency’s activities by letting you generate reports on the census, visits, compliance – and a vast array of other areas. Best of all, you can customize report generation based on your agency’s needs at any given time.


We’ve made it easier for your back office to run better with many other features – such as the ability handle more than one primary payer, managing multiple aide care plans for the same patient and derive appropriate care plan based notes, and tracking of patient’s insurance case managers.

Product Screenshots

It's Exceptionally Easy to Use: Read More About Alora Private Duty Homecare Software

Private Duty Home Care Software – Simple for Your Staff


Comprehensive Features For Skilled & Non-Skilled Agencies


When it comes to providing the best care, you need the best software. Simply put, Alora helps your agency perform better. Empower your agency with Alora’s Private Duty Homecare Software Solutions, the industry’s easiest to learn and implement platform on the market.


As an all in one solution, Alora home health software offers all of the essential features for Private Duty home care agencies, including, Scheduling, Billing, Plan of Care, Comprehensive Assessment, Point of Care, Paperless Records, Visit Notes, Shift Notes, Electronic Signature, Medication Regimen Review, Accounts Receivable, HR Functions, Offline Access, Messaging, Documentation and much more.


The combination of thoughtful program design, complete features and unmatched ease of use makes Alora Private Duty Software a preferred choice for home care agencies of all sizes. Whether you are conducting simple Private Duty homecare visits, companion care on a weekly basis, live-in care and general personal care services, Alora can meet your needs.  Alora’s Private Duty Solution empowers agencies with a Home Care CRM that allows you to take control of your agency’s workflow, and establish and automate processes that save time, increase revenue, and eliminate the mistakes often inherent with paper-based operations protocol.


More Private Duty Home Care Professionals Choose Alora



GenerateMedicare,Medicaid & Private Insurance Claims. HIPAA Compliant & paperless billing for all payers.


Handle payroll easily within the easiest to use interface in the industry

Accounts Receivable

Post Charges to A/R During Claim Generation. Easily make adjustments, viewing entire admission or a single claim.


Schedule & track patient visits. Record mileage, expenses and much more.

Certification & Plan of Care (485)

Generate CMS-485 & CMS 487 Addenda either automatically or independently create one.


Easily input, validate, and export OASIS Assessments. Built in OASIS Analyzer/Scrubber allows you to maximize revenue & quality control.

Admission & Insurance

Full ICD9 diagnosis & procedure codes. Accept unlimited # of insurance records per admission & track prior authorization.


Improve accuracy and productivity, code compliance, & cost savings. Easily generate, analyze, and export whatever reports you need.

Electronic Visit Verification (EVV)

As an administrator stay on top of arrival, departure, and visit length times during nursing visits in the field.  Alora’s EVV solution of offers both GPS and telephony based electronic visit verification.

Offline Charting

Chart without reliance on internet on multiple devices with Alora’s powerful solutions for offline completion of nursing notes.


Automatic Alerts for scheduling conflicts, Therapy ReAssessments, Frequency, Prior Authorization & more.

HR Functions

Manage employee information, including credentialing, contact info and more.

Electronic Signature Capture

Capture Patient & Employee Signatures using a finger (touchscreen) or mouse.

Physician Orders

Create addendum orders with signature tracking and report options.

Internal Email

Attach items within internal email. Interface with QA, and allow reviewed notes to be returned to clinicians for corrections.

Quality Assurance

Allows QA Manager to review completed documents for approval or return to clinician for changes.

Communication Log

Create communication types, categories, and then run internal or external reports based on type.


As an administrator, choose items to display on dashboard reporting for the current week or dates can be expanded.

Referral Tracking

View Referrals in process or in admitted or non-admitted status, or view all.

Braden Scale

Tool used to determine patient’s risk level for pressure sores. Checks can be done at different intervals, and view history.

Medication Profile

Allows clinicians to add client medications, dosages, and classifications and create printed medication profile & drug interactions & allergy reactions.

Interaction Checking

Through Medication Profile, check for interactions for medications listed for client.

User Security Levels

Administrator controlled, allows admin to determine areas of access for each employee. “View only” access or “Full access” for example.

GPS Location Tracking

GPS tracking allows system to identify location of clinician at the time the nursing notes is created.

Multi-Office Capability

Have more than one office location in the Alora system. Set priority of offices for admissions and other tasks.

HIPAA Compliance

Alora is fully compliant with HIPAA guidelines. Electronic Health record options allows you to send HIPAA encrypted data using designated password

Google Maps

Patient’s demographics when entered in system, links to Google Maps to verify and display location.

One On One Customer Support

Live agents in multiple offices work with you one on one to maximize your Alora experience.

Native iPad app

Alora offers the industry’s first native iPad app for Home Health visitsavailable in the Apple app store.

Hospice Solution

Alora offers a customized solution for the unique needs of Hospice agencies.

Physical Therapy Solution

The ultimate Physical Therapy solution featuring all the ease of use and functionality of Alora.

Monthly Enhancements

New enhancements and functionalities added monthly based on customer feedback and technology innovations.

Medicare & Medicaid Compliance

Full Medicare/Medicaid compliance and our team of specialists stay abreast of changes and inact them within ALORA, helping you stay compliant as well.

Electronic Claims for All Payers

Generate Electronic claims for all payers within Alora’s interface.

Auto 485 Generation

Automatically generate your 485 directly from your OASIS.

Go Paperless

Alora’s Home Health Software puts an end to the waste and inconvenience of paper records through our robust software tools.

Unlimited User Licenses

Alora makes an unlimited number of user licenses available to your agency based on your needs.

Medicare Eligibility & DDE Access

Alora Home Health Software offers detailed Medicare Eligibility information and access to the Medicare DDE System.



Performance, Reliability, Ease Of Use- A Private Duty Homecare Software


Alora Private Duty Software is engineered to be an easy-to-use, customizable system that seamlessly incorporates the clinical, operational and financial aspects of your agency. Alora is committed to offering the best possible user interface for our customers. The combination of thoughtful program design, comprehensive features and ease of use makes Alora Private Duty Software a preferred choice for home health care agencies across the U.S.


“If an experienced homecare professional can’t figure out our system in the first 10 minutes, we’ve not done our best.”


What are our customers saying about Alora Private Duty Software?




Our Software has grown “organically” since its inception. More powerful than a typical EHR software, Alora features a robust offering that includes cutting edge features, such as our Point-of-Care solution across multiple platforms. This allows staff to work remotely from home or at the patients’ bedside. Alora Private Duty Software has become a well-trusted solution for home health agencies, with 10,000 loyal users in more than 40 states across the United States. Alora’s cost efficiency and affordability leads the industry, as the annual cost of Alora Private Duty Home Care Software is up to 50% less than most other software vendors.


The Features You Need…At The Prices You Want


Flexible Scheduler


  • Schedule by patient and/or employee
  • Recurring visits/shifts in one entry
  • View by month, week or day
  • Match patients to employees by zip code or region
  • Color-coded visit entries
  • View scheduled hours for employees at a glance
  • Agency level view of all visits
  • Prior-Authorization Alert
  • Flexible reporting options
  • Google map to the patient’s home
  • Track overtime, mileage and expenses


Comprehensive Billing Capability


  • Electronic Billing
  • Paper Claims
  • Private Pay Invoices and Statements
  • One click “Batch Billing” capability
  • Batch printing of claims and invoices
  • Full Accounts Receivable system
  • Flexible Financial Reporting
  • Pre-Billing QA


Human Resource Management


  • Agency-specific credential tracking
  • Flexible payroll configuration and reporting
  • Store scanned documents
  • Absence Tracking
  • Communication Log with report capability
  • Customizable Employee Reports


Call us today at 1-800-954-8250 and allow one of our Private Duty Software implementation consultants to recommend a customized solutions package for your agency, or email us at Sales@AloraHealth.com


Compliance, Accountability, Automation- Alora EVV Integration for Private Duty


Automate Workflow – Ensure Compliance With State Requirements


With more and more states moving to make EVV mandatory for homecare visits, the need to get ahead of the curve has become even more important. Alora’s electronic visit verification integration for Private Duty Software is an optional service designed to automate workflow, reduce costs, prevent fraud, & ensure compliance and accountability within the process of completing Private Duty Homecare visits. Telephony integrates with the complete Alora Private Duty Homecare Software, keeping administrators and managers aware of the status of their agency’s visits as they are happening.


Multiple Benefits in One Easy to Use Telephony System

  • Know the status of all of your visits, as they are happening
  • Automatic creation of aide visit note
  • Reduce back-office costs by automating manual tasks
  • Completed visits are automatically ready for Billing & Payroll
  • Integrates fully with Alora Private Duty Software
  • Task capturing
  • Significantly improve cash flow
  • Assure payroll accuracy
  • Avoid manual data entry errors
  • Ensures compliance in states where Telephony is mandated
  • Insures Plan of Care compliance
  • Administrative alerts for late & missed visits


Plan of Care Based Task Capturing

During home visits, Alora’s integrated Telephony interface prompts the employee of all the tasks necessary to complete based on the patient’s plan of care. This process ensures compliance and a high level of control. Alora Telephony enables you to maintain accurate records, ensure employee accountability, and reduce operational & administrative overhead.


“Ready For Billing”

Alora’s Telephony system automates many tasks that are normally a manual process. As soon as a visit is completed, the Alora Private Duty Homecare Software interface is automatically updated with the visit information. The visit then becomes ready for Billing & Payroll.


Built For Agency Growth & Success

Many of the agencies in the Alora family operate across disciplines, with some operating multiple business lines and locations. If your agency is growing or has already grown, Alora is built to grow with you. Click on the appropriate solutions that include your area(s) of care:


Hospice Software    Home Health Software    Homecare Software    Companion Care Software


Synergize Your Office Workflow – Elevate Your Patient Care


Finally…A Private Duty Software Solution Built With You In Mind


Please give us a call at 1-800-954-8250 at a time convenient for you for your customized demo.