Texas Medicaid EVV

Alora simplifies EVV for Texas home health care agencies.

Caregivers, office staff, and home health administrators in the Lone Star State enjoy the unmatched ease of Alora’s electronic visit verification solution because of its impact on work-flow, efficiency, and compliance.

Electronic Visit Verification for Texas

Alora brings simplicity and efficiency to EVV for Texas Home Health Care agencies. Homecare administrators operating agencies in the state of Texas can enjoy the award-winning ease of use of Alora EVV. This integrated electronic visit verification system not only ensures compliance, but also offers a comprehensive solution for home health care.


  • Reduce the risk of lost revenue due to no-shows
  • Eliminate inefficiencies of manual data entry into separate home health software
  • Centralize your workflow into easily managed processes
  • Improve caregiver efficiency and accountability
  • Eliminate documentation errors
  • Enjoy faster billing – as visits are ready for billing & payroll once completed
  • Ensure patients receive their medically necessary services
  • Go paperless with Alora’s Plan of Care based visit notes


In compliance with the 21st Century Cures act, Texas like all states in the U.S, will have to implement an approved computer-based Electronic Visit Verification system capable of verifying the occurrence of authorized personal attendant service visits. The solutions must electronically document the precise time a service delivery visit begins and ends. Due to the impacts of coronavirus, HHSC extended the implementation deadline to May 1, 2020, to select an EVV system and initiate the onboarding process. (The original deadline for EVV implementation was April 1).

Update: Jan 2021

HHSC issued a notice that while the organization understands that program providers, financial management services agencies, and consumer-directed services employers have experienced difficulties due to COVID-19 and its impacts on their members and employees, and subsequently temporarily relaxed deadlines last year. As of January 2021, federal law does not allow any further delays to the implementation of the Cures Act EVV requirement for Medicaid personal care services. If HHSC fails to implement by Jan. 1, 2021, Texas runs the risk of losing federal dollars for state Medicaid programs.


Texas is mandating a requirement for EVV for certain Medicaid funded home and community-based services provided through the Health and Human Service Commission, and additionally for managed care organizations.

By the implementation date in January 2021, program providers and FMSAs must:

  1. Choose an EVV vendor solution or elect to use their EVV proprietary system.
  2. Submit the appropriate forms to initiate the onboarding process. Note-The onboarding process does not have to be completed by May 1.
  3. Providers and FMSAs who fail to select an EVV system and begin the onboarding process by the deadline of May 1, will have an Electronic Visit Verification vendor solution assigned by HHSC.



Texas HHS currently requires Electronic Visit Verification for about 90 percent of Medicaid personal care services. The programs and services currently required to use EVV are:

  • In-Home Respite
  • Personal Attendant Services
  • Flexible Family Supports
  • Protective Supervision

*EVV is not currently required for services being self-directed through the Consumer Directed Services or Service Responsibility Options.

Home Health Software with Buit-in EVV

Alora EVV for Texas homecare agencies takes the guesswork out of electronic visit verification, keeping your agency in compliance with state guidelines. As an integrated part of Alora Home Health Software, Alora’s EVV does much more than a typical stand-alone EVV system. The centralized workflow and advantages of working through one interface, save you the trouble of trying to navigate compatibility and setup issues. This allows your administrators to focus on running the agency while caregivers can focus on providing the best patient care. Some of the features and benefits include:


Alora’s Texas Medicaid EVV features live-monitoring of home visits, alerting your agency for delayed visits and no-shows. This capability gives a real-time view of what is occurring with home visits in real-time, by the minute. Your agency will stay compliant while reducing the risks of lost revenue associated with missed visits. With Alora, agencies are in full control of what is happening with every home visit.

See how Alora can help your agency


Alora’s EVV for Texas home health agencies is integrated within our complete Home Health Software solution. Electronic Visit Verification data is captured automatically, then seamlessly streamlined into the Alora system. Immediately after your caregiver departs from the patient’s residence, the associated visit scheduled within the Alora system is updated with visit start and end time, at which point the visit status is updated to “completed”. The visit then instantly becomes ready for billing and payroll. Any visit that did not take place as planned is flagged for manual administrator review.


The risk of claim denial based on incomplete or incorrect data will always exist without a capable EVV system designed to fulfill Texas Medcaid EVV requirements in place. Alora’s robust system that integrates EVV into the actual claims processing, ensures claims are handled properly and submitted in a timely manner.


The level of automation achievable with Alora home health software elevates your agency workflow to reach full potential. Without a complete solution like Alora, agency staff will need to commit several manual hours daily to ensure EVV data is populating properly from one system to another and then submitted accurately and on time. This slow, labor-intensive, process costs your agency money and your staff valuable time and increases the chance of unintended errors that can put Medicaid reimbursement at risk. Alora EVV does the work for you, so you can not only meet EVV requirements but focus on growing your agency and providing stellar patient care.

Click here to Request More Information, or call us at 1-800-954-8250 Ext 2 to speak with our Texas Homecare Agency Solutions Consultant

Alora Makes EVV Easy for Texas Agencies

Alora Home Health software was engineered to make work life easier for your office staff and your caregivers. The benefit of having EVV fully integrated within Alora’s agency management system is that Alora already houses all the visit data when your caregiver arrives at the patient’s home. This creates much easier workflow for your caregiver, as they can simply press “Start Visit” upon arrival and proceed with the patient care.

Caregivers can also use whatever devices they choose, cell phones, tablets, laptops, whatever mobile device they prefer to handle the data entry associated with the plan of care. Compare this to the challenges a standalone EVV system creates for both the caregiver and the administrator, including:

  • No prior knowledge of the visit data
  • No auto-population of the client’s Medicaid ID, or agency
  • No pre-entered data of the caregiver’s name, or the services being provided.
  • The added burden of all of this data entry by the caregiver at the time of arrival.
  • The risk of mistakes due to the time and manual data entry
  • Possible delays in reimbursement


Need assurance that the caregiver provided all the care requirements within the patient’s plan of care? Alora EVV eliminates any questions, as the software generates patient-specific visit notes that are derived from the Plan of Care. Home health aides and nurses can perform their documentation directly from the Alora EVV interface, thus simplifying the workflow process.

How can we help you?


Alora empowers your home health aides with a software tool that not only captures electronic visit verification, but also lets them view their schedules, look up client information, and complete plan of care based visit notes, easily communicating with your agency’s home office through secure mail with a text notification. Aides can access the Alora software from their smartphones or other mobile devices of choice.


Alora was also designed to be “nurse-friendly” home health software for users of all levels. In addition to capturing EVV information, nurses can complete their visit notes and assessments while in the patient’s home, enjoying mobile access to all relevant clinical information at their fingertips. Alora’s EVV component grants nurses quick access to skilled nursing visit notes and OASIS assessments, keeping their workflow very simple and straightforward.


If your caregiver arrives and finds no Internet connectivity at the patient’s residence, no problem. Alora offers a telephony solution as a back up to our GPS based EVV software. When your caregiver is at a patient’s home without Internet connectivity, they simply use the telephony solution to capture EVV.


Alora is not just an Electronic Visit Verification (EVV) solution, it is a powerful home health software for Texas agencies. For more than a decade, Alora has been an award winning complete agency management solution that covers the clinical, financial and operational aspects of a home health care organization. With our affordable EVV integration, Alora is able to improve the operational efficiency and cost savings for your agency.

See it for yourself


Alora offers a simple to use solution for agencies to stay compliant and thrive. Advantages and features include:

· Billing

· Electronic claims for all payers

· Medication profile and interactions

· Accounts receivable

· HR functions

· OASIS & comprehensive assessment

· OASIS analyzer

· Plan of care (485)

· Automatic 485 generation

· Electronic signature capture

· Dashboard

· Eval, POC & notes for all disciplines

· Integrated Faxing

· Physician orders

· Flexible Scheduling

· Internal email

· Payroll

· ICD10 codes

· Quality assurance

· Communication log

· Braden scale

· Referral tracking

Alora‘s flexible implementation methodologies allow you to choose only the features and devices you and your employees need to realize maximum productivity.


  • TX Medicaid-compliant EVV
  • Captures and sends patient & caregiver signatures, visit start time and end time with GPS location
  • Plan of Care based Visit Note
  • Viewable Schedules
  • Live monitoring & Alerts: Real-time, color-coded views of the status of all visits
  • Mobile ready. Operates across smartphones, tablets, and other devices.
  • EVV data flow in the system for billing and payroll.
  • Simplicity of use improves caregiver efficiency & patient satisfaction


Are you spending countless hours manually entering EVV data? Even with the extended May deadline, will it take even longer to comply with Texas billing requirements to have all the mandated information on every claim? If so, consider switching to Alora and make the work life easier for you and your staff. Alora can automate your workflow – EVV data captured can flow into billing and payroll without needing manual intervention. All visits that happened as planned, automatically flow through the system. Any visit that did not follow the rules set by you would wait in a queue for your approval or correction. This solution can improve your agency’s efficiency tremendously while making your life easier.


Alora is one of the nation’s premier providers of software solutions for the Home Health Care industry. We are a trusted partner to agencies operating in the state of Texas, improving their productivity, profitability, and performance by automating virtually every data capture and management function of their day to day operations.

The 21st Century Cures Act mandates the use of EVV systems by home care agencies when billing through Medicaid. Alora helps agencies not just meet, but thrive with the requirements for electronic visit verification for patient visits.

Since 2005, Alora has been a preferred software vendor that has helped Texas agencies improve their patient care and operational efficiency. We’ve built our company on a culture that encourages continuous improvement and customer satisfaction. The result is a team of professionals who are dedicated to effectively bridging the gap between your needs and the most powerful technology, keeping us at the forefront of the Home Health Care Software industry.

SCHEDULE A QUICK DEMO FOR YOUR AGENCY  or give us a call at 1-800-954-8250 at a time convenient for you.

Alora Rated Easiest to Use in Reviewer's Choice Awards