Software for Personal Care

Alora is the nation’s premier provider of web-based personal care software designed for agencies seeking a streamlined workflow, reduced cost, and maximum efficiency.

Comprehensive Features for Personal Care Services

  • Cloud-Based Software for Personal Care Agencies
  • Mobile ready – works on smartphones, tablets, and laptops
  • Easily schedule client visits or shift work
  • Bill any payer, including Medicaid/Waiver, managed care, insurance, VA, and private pay
  • Electronic documentation, including Plan of Care, Assessments and Visit Notes
  • Visit Notes derived based on Plan of Care
  • Ability to upload your own custom documents for electronic data entry
  • Built-in EVV – GPS based solution with Telephony as a backup option
  • “One-on-One” award-winning customer support
  • All-in-one solution for Personal Care Software agencies


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Homecare Software for Personal Care


“Handle all of your agency’s workload within one single cloud-based interface”


Billing – Electronic billing, paper claims, private pay invoices & statements, pre-billing QA, & paperless billing for all payers

Payroll – Handle payroll easily within the easiest to use interface in the industry

Accounts Receivable – Post Charges to A/R During Claim Generation. Easily make adjustments, viewing entire admission or a single claim.

Scheduler – Schedule & track patient visits. Record mileage, expenses and much more.

Plan of Care – Generate Aide Plan of Care with the ability to add custom tasks that are specific to your agencies

ADL – Easily handle all of the client activities of daily living within one intuitive interface

Admission & Insurance – Full ICD9 diagnosis & procedure codes. Accept unlimited # of insurance records per admission & track prior authorization.

Reports – Improve accuracy and productivity, code compliance, & cost savings. Easily generate, analyze, and export whatever reports you need.

Telephony – As an administrator stay on top of arrival, departure, and visit length times during nursing visits in the field

Alerts – Automatic Alerts for scheduling conflicts and prior authorization compliance.

HR Functions – Manage employee information, including credentialing, contact info and more.

Electronic Signature Capture – Capture Patient & Employee Signatures using a finger (touchscreen) or mouse.

Internal Email – HIPAA compliant internal email facilitating team collaboration. Attach items within internal email. Interface with QA, and allow reviewed notes to be returned to caregiver for corrections.

Quality Assurance – Allows QA Manager to review completed documents for approval or return to clinician for changes.

Communication Log – Create communication types, categories, and then run internal or external reports based on type.

Dashboard – As an administrator, choose items to display on dashboard reporting for the current week or dates can be expanded.

Referral Tracking – View Referrals in process or in admitted or non-admitted status, or view all.

User Security Levels – Administrator controlled, allows admin to determine areas of access for each employee. “View only” access or “Full access” for example.

GPS Location Tracking – GPS tracking allows system to identify location of clinician at the time the nursing notes is created.

Multi-Office Capability – Have more than one office location in the Alora system. Set priority of offices for admissions and other tasks.

Eval, POC & Notes Capability – Maximum flexibility with handling evaluations and POC notes for all disciplines

Google Maps – Patient’s demographics when entered in system, links to Google Maps to verify and display location.

One On One Customer Support – Live agents in multiple offices work with you one on one to maximize your Alora experience.

Native iPad app – Alora offers the industry’s first native iPad app for Home Health visitsavailable in the Apple app store.

Monthly Enhancements – New enhancements and functionalities added monthly based on customer feedback and technology innovations.

Medicare & Medicaid Compliance – For Skilled care agencies, full Medicare/Medicaid compliance, & our team of specialists stay abreast of changes and enact them within ALORA, helping you stay compliant as well.

Electronic Claims for All Payers – Generate Electronic claims for all payers within Alora’s interface.

Automatic Plan of Care Generation – Automatically generates your Plan of Care or 485 directly from your assessment.

Go Paperless – Alora’s Home Health Software puts an end to the waste and inconvenience of paper records through our robust software tools.

Unlimited User Licenses – Alora makes an unlimited number of user licenses available to your agency based on your needs.



In today’s competitive market, agencies are continuously seeking ways to improve profitability, while providing the best personal care to their clients. To achieve the best results, you need the best software. Your Personal Care Software is one of the most important investments you will make for your agency. It can be the difference between successful growth and reaching your business’ financial goals, or struggling to stay afloat in an ever-changing healthcare environment. Empower your agency with the industry’s most affordable & complete all in one solution for Personal Care.

“Alora is a powerful integrated solution which allows your PCA workers on staff to handle all the activities of daily living within one single cloud-based interface”



Our Personal Care Software has grown “organically” since its inception. Alora features an agency centered interface at its foundation, with cutting edge features and the most user friendly design. The software is easily customizable to handle the workload of any agency, of any size. The combination of thoughtful program design, comprehensive features and ease of use makes Alora’s Personal Care, Companion Care, and Homecare Software the preferred choice for agencies across the U.S. With more than 20,000 users and counting nationwide, Alora is committed to growing with you through a partnership built upon trust, professionalism, responsive support, and your success.

Our Personal Care Software is the most affordable solution on the market that comprehensively incorporates all the functionality for effective client care, the operational and financial aspects of personal care, companion care, and long term care. Alora is committed to offering the best possible user interface that provides more than just a cookie cutter “one-size-fits all product. We listen to your needs, and recommend the best software package catered to the unique work flow of your agency. Our agency first approach, facilitates an environment for success through enabling organized administrators, empowered care givers and satisfied clients to exceed their goals.



For more than a half-decade, Alora has earned a reputation as the industry’s easiest to implement customizable solution for Personal & Companion Care Agencies of all sizes. At the core of the Alora solution, is a robust offering of features matched with stellar customer support. Alora’s all-in-one cloud-based emr for home health and personal care is designed not just for where your agency is today, but as your needs grow, where your personal care agency will be in the future.

Alora -Agency Centered Software for Personal Care:

  • Affordably Priced- With Annual Costs up to 50% Less than the Industry Average
  • Over & Above Support- Full Time, One-on One, English & Spanish Speaking Support Team
  • Free Training- Easy Implementation with Free Training for your Staff

Click here to request free information or learn more about Alora’s complete suite of Home Care Software solutions


Happy administrators, empowered care givers, and satisfied owners…these three components are often the result after enjoying the benefits of Alora’s all-in-one CRM for Home Care agencies. Much of it begins with the back office, where administrators enjoy automating cumbersome tasks, ridding themselves of outdated processes, and bringing an unprecedented level of productivity and efficiency to an agency’s entire work flow.

The Right Software, The Right Functionality


Flexible Scheduler

  • Schedule by the patient and/or the employee
  • Recurring visits/shifts within a single entry
  • Choose to view by the month, the week, or the day
  • Match patients to employees by zip code or region
  • Displays color coded visit entries
  • Easily view scheduled hours for employees
  • View all visits at the agency level
  • Prior-Authorization Alerts
  • Flexible options for reports
  • Integrate with Google maps to reach patient’s residence
  • Track employee overtime hours, mileage, & expenses

Complete Billing Capability

  • Electronic Billing
  • Paper Claims
  • Private Pay Invoices & Statements
  • Accounts Receivable system
  • Flexible financial reporting
  • Pre-Billing Quality Assurance

HR Management & More

  • Credential tracking specific to the agency
  • Flexible payroll configuration and reports
  • Scanned documents storage
  • Track absences
  • Intuitive Communication Log with reporting capability
  • Employee reports customization
Alora Home Health Software offers detailed Medicare Eligibility information and access to the Medicare DDE System.


Integrated EVV Solution


Integration for Personal & Companion Care Keeps Your Agency On Top of Caregiver Visits.

An increasing number of states are now requiring agencies to utilize electronic visit verification (EVV). Alora’s EVV integration for Personal & Companion care is an optional service engineered to automate your workflow, lower costs, reduce the risk and protect the agency from possible fraud, & ensure accountability within the process of completing client visits. Alora Homecare Software EVV solution integrates with the complete Alora Personal care software, allowing administrators and managers to be actively aware of the status of visits as they are happening in the field.  Being one of the approved EVV vendors for many states, Alora’s EVV solution handles both GPS and telephony based electronic visit verification.

“Enjoy multiple benefits within one integrated EVV system”

  • Monitor the status of client visits in real time
  • Enjoy automatic creation of aide visit note
  • Lower back office costs through manual tasks automation
  • Completed visits are automatically readied for billing & payroll
  • Integrated fully with Alora Personal Care software
  • Task capturing
  • Improve agency cash flow
  • Ensure the accuracy of payroll
  • Eliminate errors associated with manual data entry
  • Ensure compliance within states where GPS or Telephony based EVV is mandated
  • Ensure compliance with the plan of care
  • Administrative alerts for missed or late client visits


During client visits, Alora’s Telephony interface prompts employees of every task necessary to complete, based on the client plan of care. This process insures compliance and an unmatched level of administrative control. Alora Telephony empowers you to maintain more accurate records, provide employee accountability, & reduce the level of operational & administrative overhead.


Alora’s Telephony system automates the many tasks that are normally manual processes. As soon as a client visit has been completed, the Alora Personal Care software interface is automatically updated with the client visit information. The visit then is assigned as ready for billing & payroll.



Call us at 1-800-954-8250 for a personalized solution to simplify your agency’s workflow.

Watch how Alora software for personal care makes work life easier for you and your staff.