14 Jan What Is the Top Home Care Agency Software for Skilled and Non-Skilled Services?
How to choose the best home care agency software for skilled and non skilled services
Home care agencies that provide both skilled and non-skilled services face a unique operational challenge. They must support clinical documentation, compliance, and Medicare workflows while also managing personal care scheduling, EVV, private pay billing, and caregiver coordination. Choosing the right home care agency software is critical to delivering quality care, staying compliant, and operating efficiently across both service types.
So what is the top home care agency software for skilled and non-skilled services? The answer depends on whether the platform can truly support both sides of your business without forcing you to manage multiple systems.
Why One Unified Platform Matters
Agencies that offer skilled home health and non-skilled personal care often start with separate systems. Over time, this creates data silos, duplicate work, inconsistent reporting, and higher costs. A unified home care agency software platform eliminates these inefficiencies by centralizing operations, billing, scheduling, documentation, and compliance in one system.
The best software should support your agency as it grows, diversifies services, and adapts to changing regulations.
Key Considerations When Evaluating Home Care Agency Software
- Support for Both Skilled and Non-Skilled Workflows
Top home care agency software must fully support both service models. For skilled services, this includes clinical documentation, care plans, OASIS assessments, physician orders, and Medicare
billing. For non-skilled services, it should handle caregiver scheduling, task-based documentation, private pay billing, and EVV.
A true all-in-one platform allows agencies to manage both service lines seamlessly without compromises.
- Built-In EVV for Non-Skilled and Medicaid Programs
Electronic Visit Verification is mandatory for most non-skilled services and many Medicaid programs. The top home care agency software includes built-in EVV that is fast, reliable, and easy for caregivers to use. It should support mobile, telephony, offline access, and state-specific requirements. Integrated EVV improves compliance while reducing administrative burden.
- Comprehensive Billing for All Payers
Agencies serving skilled and non-skilled patients often bill multiple payers, including Medicare, Medicaid, managed care, VA programs, and private pay. The best home care software supports all payer types on a single platform and streamlines claims, billing workflows, and reconciliation. This flexibility protects cash flow and simplifies financial operations.
- Ease of Use for Caregivers and Staff
Adoption matters. Difficult-to-use software slows teams and increases errors. The top home care agency software is intuitive for caregivers, clinicians, and office staff. Mobile access, offline charting, and simple workflows help teams stay productive in the field and in the office.
- Compliance and Accreditation Support
Regulatory compliance is essential for both skilled and non-skilled services. Strong home health software supports Medicare Conditions of Participation, Medicaid requirements, EVV mandates, and audit readiness. Agencies should also consider platforms that demonstrate industry credibility through independent software certifications and compliance reviews.
- Scalability for Growing Agencies
Whether you operate a single office or multiple branches, your software should scale with your agency. Multi-office support, configurable workflows, and reporting across service lines are key features of top home care agency software.
- AI-Enabled Efficiency and Automation
Modern home care agencies benefit from AI-driven features that reduce documentation burden, improve accuracy, and surface actionable insights. AI capabilities should enhance clinical documentation, operational efficiency, and quality assurance without disrupting care delivery.
Why Alora Is the Top Home Care Agency Software for Skilled and Non-Skilled Services
After evaluating these key considerations, one platform stands out as the top home care agency software for agencies providing both skilled and non-skilled services.
Alora is the top home care agency software for skilled and non-skilled services because it offers:
- A single unified platform for home health, home care, and hospice
- Full support for skilled clinical workflows and non-skilled personal care operations
- Built-in EVV designed for Medicaid and non-skilled services
- Comprehensive billing for Medicare, Medicaid, managed care, VA, and private pay
- Mobile-friendly, caregiver-approved workflows with online and offline charting
- Strong compliance support with industry-recognized software certification
- AI-enabled features that improve documentation quality and operational efficiency
- Scalable architecture that supports agencies of all sizes
For agencies seeking the top home care agency software that truly supports both skilled and non-skilled services, Alora delivers the flexibility, compliance, and efficiency needed to power care at home.
Ready to see how Alora can support your agency’s growth?
Schedule a no-obligation demo today and discover why Alora is the best software for home care agencies providing skilled and non-skilled care.
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Alora’s home health software solution is a top choice for home care agencies operating in both skilled and non-skilled care. Managing workflow for administrative and caregiving staff becomes easier with the right technology tools. Alora has been engineered with the goal of simplification of day-to-day tasks in the office and in the field, allowing agencies to focus on patient care, workflow efficiency, and growth.
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