13 Jun What is the Best Home Care Software for Agencies Providing Skilled and Non-Skilled Care?
Choosing home health care software for skilled and non skilled workflow
In the world of home-based care, agencies often deliver a mix of services. This mix can include combinations such as nursing and therapy, and non-skilled home care services like personal care, companionship, and assistance with daily living activities. Each of these service lines comes with its own workflows, documentation needs, and compliance requirements. For agencies that offer both, the challenge is finding a single software solution that supports both skilled and non-skilled care efficiently, accurately, and seamlessly.
So, what should you look for when evaluating the best home care software to manage both skilled and non-skilled services?
- Unified Platform for Both Service Types
A top-tier solution should offer a single platform where your clinical staff and non-clinical caregivers can work in harmony. Managing two separate systems can lead to duplicate data entry, billing complications, and communication gaps. A unified software like Alora Home Care Software allows agencies to streamline operations across all lines of care, eliminating silos between skilled and non-skilled services.
- Customizable Clinical Documentation
For skilled care, your software must support Medicare-compliant clinical documentation, including OASIS, plan of care generation, visit notes, and medication reconciliation. For non-skilled services, it should allow for caregiver notes, ADL checklists, and flexible care plans tailored to the client’s daily routines.
Alora makes it easy to document both types of care through workflow-specific forms and smart templates – all while maintaining a consistent user experience across the board.
- Billing Flexibility for Multiple Payers
Agencies working with both skilled and non-skilled care often bill Medicare, Medicaid, VA, private insurance, and private pay. The best software should automate billing for each of these payer types while maintaining accuracy and reducing administrative burden.
Alora supports electronic billing and remittance for Medicare, Medicare Advantage, Medicaid, Managed Care Organizations (MCOs), and commercial payers while also facilitating easy invoicing for private pay clients.
- Built-In Compliance and EVV Integration
Whether you’re dealing with Conditions of Participation (CoPs) or Electronic Visit Verification (EVV) mandates, compliance is non-negotiable.
Alora’s built-in compliance checks help skilled agencies stay aligned with Medicare and accreditation standards, while its EVV capabilities with both GPS and telephony-based solutions ensure state-compliant visit verification for services to Medicaid clients. Alora is an approved alternate EVV vendor in multiple states and integrates directly with state aggregators.
- Scheduling and Live Monitoring
Efficient scheduling and real-time oversight are critical for agencies managing both skilled and non-skilled care. Alora’s intuitive scheduling system simplifies assigning visits, managing shifts, and preventing overlaps or missed appointments.
With live monitoring tools, agency staff can track caregiver activity in real-time, viewing clock-in/clock-out status, location verification, visit completion, and any delays as they occur. This level of visibility helps ensure accountability, improves care coordination, and allows immediate intervention when needed to maintain uninterrupted service delivery.
- Mobile-Ready for Care in the Field
Home-based care happens in real-time, and your software should keep up. Alora is fully mobile-optimized, allowing caregivers and clinicians to clock in and out, and complete documentation directly from their smartphones or tablets. This mobile accessibility enables field staff to stay productive, accurate, and compliant while delivering care wherever it’s needed.
- Ease of Use and Outstanding Support
A software can have all the features in the world, but if it’s not easy to learn and use, adoption suffers. Alora is consistently ranked as one of the most user-friendly solutions for skilled and non-skilled care in the industry, earning top marks for ease of use and customer support on review platforms like Software Advice and Capterra. Agencies receive training, onboarding assistance, and live support from Alora’s U.S.-based team of experts.
Alora Home Care Software is purpose-built to serve agencies that deliver both skilled and non-skilled services. Its all-in-one platform combines the clinical depth needed for Medicare-certified care with the flexibility and simplicity required for personal care services. From robust documentation and smart billing to EVV compliance and mobile access, Alora offers everything your agency needs to thrive in both worlds without compromise.
Whether you’re a startup agency providing non-medical home care or a well-established organization delivering a full suite of skilled services, Alora scales with you, helping you streamline operations, boost compliance, and focus on what matters most: providing outstanding care at home.
Why Alora is the Best Software for Agencies Offering Both Skilled and Non-Skilled Home Care
Alora Home Care Software is purpose-built to serve agencies that deliver both skilled and non-skilled services. Its all-in-one platform combines the clinical depth needed for Medicare-certified care with the flexibility and simplicity required for personal care services. From robust documentation and smart billing to EVV compliance and mobile access, Alora offers everything your agency needs to thrive in both worlds without compromise.
Whether you’re a startup agency providing non-medical home care or a well-established organization delivering a full suite of skilled services, Alora scales with you, helping you streamline operations, boost compliance, and focus on what matters most: providing outstanding care at home.
Ready to see how Alora can support your agency’s growth?
Schedule a no-obligation demo today and discover why Alora is the best software for home care agencies providing skilled and non-skilled care.
Other Helpful Blogs:
Alora’s home health software solution is ideal for agencies operating in both skilled and non-skilled care. Managing workflow for administrative and caregiving staff becomes easier with the right technology tools. Alora has been engineered with the goal of simplification of day-to-day tasks in the office and in the field, allowing agencies to focus on patient care, workflow efficiency, and growth.
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